Samsung offers work-from-home jobs across numerous roles, which include customer service, tech useful resources, and software improvement. Positions regularly include assisting customers with inquiries, troubleshooting problems, or developing and checking out software program answers. Applicants must have strong verbal exchange abilties, applicable technical expertise, and a dependable net connection. The company offers bendy work hours, aggressive salaries, and opportunities for expert increase. To examine, visit Samsung’s profession page or manner portals, and make certain your resume highlights relevant enjoy and talents. Keep a watch constant for far-flung task postings and comply with application instructions cautiously.
- Company: Samsung
- Salary: ₹44,855–₹69,774 a month
- Location: Work From Home
- Qualification: Graduate
- Job Type: Part-time
About Company:
Samsung is a global leader in generation and innovation, based in Seoul, South Korea. Established in 1938, the company is famend for its numerous product portfolio, together with smartphones, customer electronics, and home home equipment. Samsung’s cutting-edge generation spans numerous sectors, which include semiconductors, display panels, and virtual media. The organization emphasizes research and improvement to drive innovation and hold a competitive area within the worldwide marketplace. With a dedication to sustainability and company social responsibility, Samsung strives to supply incredible products at the same time as contributing positively to communities worldwide.
Job Description:
Samsung India is looking for a committed Remote Support Specialist to enroll in their crew in Chennai, Tamil Nadu. This element-time role is designed for an Associate diploma professional with as a minimum of two years of revel in in a comparable function. The fulfillment candidate will offer top-tier customer service for Samsung products and services, running remotely to ensure consumer pride.
Key Responsibilities:
The Remote Support Specialist will play a crucial function in maintaining Samsung’s immoderate requirements of customer service. Key duties encompass:
Customer Interaction:
- Respond to client inquiries through phone, e-mail, or chat directly and professionally.
- Provide troubleshooting help for technical issues with Samsung products and services.
- Ensure all purchaser interactions are documented because it have to be inside the CRM gadget.
Problem Resolution:
- Deliver answers for technical problems or escalate troubles to the right group while crucial.
- Follow up with clients to verify their troubles are resolved satisfactorily.
Collaboration and Communication:
- Work carefully with internal businesses to ensure green and effective customer support.
- Stay informed approximately modern-day Samsung products and services to provide correct statistics to customers.
Candidate Requirements:
Samsung India is searching for a candidate with the following capabilities and abilties:
Personal Traits:
- Independent and resilient, capable of dealing with numerous purchaser scenarios with staying power and professionalism.
- Strong preference-making abilities and cooperative mindset.
Professional Skills:
- Excellent written and verbal communique capabilities.
- Previous revel in a customer service function, preferably with technical information about Samsung products.
- Proficiency in jogging remotely, demonstrating concern and overall performance in virtual surroundings.
Benefits at Samsung:
At Samsung, employees enjoy diverse blessings, in conjunction with:
Competitive Salaries: Samsung offers appealing repayment applications with possibilities for overall performance-based completely bonuses and income increments primarily based on character and enterprise common overall performance.
Health and Wellness: Comprehensive medical health insurance plans, such as clinical, dental, and vision insurance, in addition to health applications and get right of access to to on-internet site fitness facilities.
Retirement Plans: Employees gain from sturdy retirement financial savings plans, such as organization-matched 401(ok) contributions, pension schemes, and monetary making plans help.
Career Development: Samsung offers remarkable mastering and improvement possibilities, including training packages, mentorship, and professional development sources to assist expert boom and ability enhancement.
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