Senior Associate Operate Job at PwC 2024| Remote Work

PwC is looking for a Desktop Administrator Senior Associate Operate position. This remote position includes handling laptop environments, ensuring the best machine overall performance, troubleshooting troubles, and assisting stop-users. The role calls for an understanding of desktop technology, proactive problem-fixing, and effective communique competencies. Successful candidates will play a key part in keeping IT systems and contributing to efficient operations. This is an interesting opportunity for specialists in IT control and support.

• Job Role: Desktop Administrator, Senior Associate Operate 
• Salary: Not Disclosed 
• Location: Karnataka
• Company: PwC
• Qualifications: Bachelor’s diploma
• Experience: 3+years 

ABOUT PWC

PwC (PricewaterhouseCoopers) is a worldwide network of companies imparting professional offerings in audit, assurance, consulting, and tax. Established in 1998 via a merger of Price Waterhouse and Coopers & Lybrand, PwC operates in over hundred 150 nations with a personnel of more than 250,000 employees. The organization helps clients navigate complex business demanding situations, improves performance, and power boom. 

PwC serves a diverse variety of industries, which include finance, healthcare, technology, and government, offering knowledge in risk management, digital transformation, and regulatory compliance. Known for its dedication to innovation and sustainability, PwC fosters collaborative painting surroundings and emphasizes non-stop learning. Through its network, PwC targets to construct acceptance as true within society, deliver exceptional offerings, and contribute to the betterment of communities internationally. The corporation is devoted to making a nice effect by way of integrating motive and profit in all its endeavors.

Job Description:

The Desktop Administrator Senior Associate (Remote) is responsible for dealing with and troubleshooting computer environments, providing end-consumer support, and making sure of the seamless operation of IT structures. Key obligations consist of installing, configuring, and retaining hardware/software programs, diagnosing problems, and resolving technical problems remotely. The function also entails imposing security protocols, coping with software program updates, and supporting gadget migrations. Strong verbal exchange talents are essential for far-flung collaboration with customers and IT teams. Ideal applicants ought to have reveled in computing device management, hassle-fixing, and talent with various working structures and remote aid gear.

Requirements and Skills for Desktop Administrator Senior Associate (Remote Work):

Requirements:

Education and Experience:

• Bachelor’s diploma in Information Technology, Computer Science, or an associated discipline (or equivalent paintings revel in).
• Three+ years of experience in computer administration, IT help, or a related position, with a robust recognition of troubleshooting and cease-person support in faraway surroundings.
• Experience with managing, installing, and configuring desktop running structures (Windows, macOS, Linux), in addition to not unusual productivity and business software programs (Microsoft Office Suite, Adobe, and so forth.).

Technical Expertise:

• Solid know-how in computer hardware, software, and network systems.
• Proficiency in dealing with organization-degree IT structures, which include far-off desktop equipment, virtualization structures (e.g., VMware, Citrix), and Active Directory.
• Experience with device imaging, patch control, and far-flung software deployment equipment (e.g., SCCM, Intune).
• Knowledge of cybersecurity fine practices, facts encryption, endpoint safety, and vulnerability management.

Certifications (Preferred however no longer required):

• CompTIA A+, Network+, or Security+ certifications.
• Microsoft Certified: Modern Desktop Administrator Associate.

Remote Work Skills:

• Strong time management and self-motivation to paint independently in a far-flung setting.
• Experience the usage of remote verbal exchange equipment (e.G., Zoom, Microsoft Teams) and far-off laptop solutions (e.g., TeamViewer, Remote Desktop Protocol).

Skills:

Technical Proficiency:

• In-depth know-how of laptop working structures and commonplace commercial enterprise software.
• Expertise in diagnosing, troubleshooting, and resolving hardware/software program problems remotely.
• Experience with IT asset control, software program deployment, and patching gear.

Problem-Solving and Critical Thinking:

• Strong analytical capabilities to assess complex IT problems and enforce powerful answers.
• Ability to prioritize responsibilities in a quick-paced, faraway painting surroundings and manipulate more than one task concurrently.

Communication:

• Excellent written and verbal communique abilties for far-flung collaboration and consumer help.
• Ability to explain technical troubles and solutions honestly to non-technical users.

Customer Service Orientation:

• Strong interpersonal competencies, with a focus on delivering fantastic customer service and aid.
• Patience and empathy in addressing consumer issues and offering technical help.

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