Sutherland Walk-in Drive 2026 for International Voice Support | Freshers Can Apply | Mumbai

Sutherland Walk-in Drive 2026: Sutherland is conducting a Walk-in Drive for International Voice Support roles in Thane, Navi Mumbai, and Dombivli. This recruitment drive is open to freshers and candidates with up to 2 years of experience, making it an excellent opportunity to start or build a career in the international BPO industry. Candidates with excellent English communication skills and a passion for customer service are encouraged to attend the walk-in interview.

📋 Job Overview

🏢 About Sutherland

Sutherland is a global business process transformation company providing digital customer experience, technology, AI, automation, cloud, analytics, and business process outsourcing services. Operating in more than 20 countries, Sutherland partners with leading global brands across banking, healthcare, retail, telecom, travel, and technology industries. The company is well known for its employee-friendly culture, structured training programs, career growth opportunities, and innovative digital solutions that help businesses deliver exceptional customer experiences.

💼 Key Responsibilities

As an International Voice Support Associate, you will:

• Handle inbound and outbound customer calls.
• Resolve customer queries professionally.
• Provide accurate information about products and services.
• Escalate unresolved concerns to appropriate teams.
• Maintain customer interaction records.
• Achieve quality and productivity targets.
• Deliver excellent customer satisfaction.
• Follow company policies and compliance guidelines.

🎓 Eligibility Criteria

Educational Qualification

• 12th Pass
• Diploma Holders
• Any Graduate

Experience

• Freshers can apply.
• 0–2 years of customer support or voice process experience preferred.

💻 Required Skills

Technical Skills

• Customer Support
• Voice Process
• Basic Computer Knowledge
• MS Office
• CRM Tools (Preferred)

Soft Skills

• Excellent English Communication
• Customer Handling
• Problem Solving
• Active Listening
• Teamwork
• Time Management

💰 Salary

• Salary will be based on skills, interview performance, and experience.
• Performance incentives may be offered as per company policy.

🎁 Benefits

• Attractive Salary Package
• Performance Incentives
• Paid Training
• Health Insurance
• Career Growth Opportunities
• Learning & Development Programs
• Employee Recognition Programs
• Supportive Work Environment

📄 Documents Required

Candidates should carry:

• Updated Resume
• Passport-size Photograph
• Government Photo ID
• Educational Certificates
• Experience Certificates (if applicable)

📝 Selection Process

1. Walk-in Registration
2. Communication Assessment
3. HR Interview
4. Operations Interview
5. Final HR Discussion
6. Offer Letter

📍 Job Location

• Thane
• Navi Mumbai
• Dombivli

🌟 Why Join Sutherland?

• Global BPO Leader
• Freshers Welcome
• International Customer Support Experience
• Professional Training
• Fast Career Growth
• Global Client Exposure
• Employee-Friendly Work Culture

📌 How to Apply

1. Visit the walk-in venue on the scheduled interview date.
2. Carry all required documents.
3. Complete the registration process.
4. Attend the interview rounds.
5. Wait for the final selection and onboarding process.

📢 Final Thoughts

The Sutherland Walk-in Drive 2026 for International Voice Support is an excellent opportunity for freshers and early-career professionals looking to begin a career in international customer support. With structured training, career advancement opportunities, and exposure to global clients, Sutherland offers a strong platform for professional growth in the BPO industry.