Job Description Sutherland Walk-in Drive in Hyderabad
Hyderabad is launching a Walk C-in campaign in Hyderabad 2025 for the status of Sutharland International Voice Is Process Executive, Business Process Transformation, and Consumer Experience Management. This is a great opportunity for new and experienced professionals to start or grow their careers in the global BPO environment. Candidates with strong English communication skills can apply for this position, which involves providing technical and customer support to international customers. This position provides full-time office support work in contact with global communication standards.
Highlights (Summary)
- Company: Sutherland
- Role: International Voice Process Executive
- Location: Hyderabad
- Experience: 0–3 years
- Salary: ₹2.5–3.25 LPA
Eligibility Criteria
- Fresh and experienced candidates (0-3 years) are eligible.
- Must have excellent English communication skills.
- Candidates have been 25 km of Hyderabad Office Fissure. Must stay within a radius.
- Both graduates and students from the university can apply.
- The candidates who are currently studying are not eligible.
- 24/7 and Office Moving from Fissure Shift should be ready to work.
- Immediate inclusion is selected.
- Only local candidates (Hyderabad) can participate in a walk-in interview.
Key responsibilities
- Handle the incoming and outgoing calls of international customers.
- Provide product or service support and solve customer issues effectively.
- Talk to customers from countries like the United States and Dubai.
- Maintain customer satisfaction through effective communication.
- Record the customer’s interactions accurately and maintain the quality of service.
- Follow the standard operating procedures for Calls LS handling.
- Collaborate with team leaders and address issues when needed.
Required skills
Technical skills:
- Basic knowledge of computers and CRM management.
- Understanding of voice process tools and ticketing systems.
Soft skills:
- Excellent spoken and written English.
- Excellent listening and problem-solving skills.
- Positive attitude and adaptability in a fast-paced environment.
- Good interpersonal and time management skills.
Salary and benefits
- Salary: ₹2.5 LPA to ₹3.25 LPA (depending on experience).
- Two-way cabin installation (only for night shifts within 25 km radius).
- Five-day work week with rotating shifts.
- Opportunities to improve communication skills and emotional intelligence.
- Performance of global business communication standards.
- Supportive team culture and career advancement opportunities.
Selection process
- HR round – Initial selection and communication control.
- Evaluation Round: Online or offline evaluation of voice skills and aptitude.
- Operations Round: Final round with the operations team to assess job readiness.
Application process for International voice process jobs
- Please go directly to the Sutherland office for the interview.
- Write the name of HR Naveen at the top of your resume.
- Bring two copies of your updated resume and valid proof of identity.
- There are no online or virtual interviews.
- Call HR Naveen before scheduling your interview.
Walk-in details:
Date: October 9 – 18, 2025
Time: 10:30 a.m. – 2:00 p.m.
Venue:
Sutherland, 7th floor, Divya Sree building,
Lanco Hills Technology Park, Lanco Hills Private Rd,
Hyderabad, Telangana 500089
Frequently asked questions Sutherland walk-in drive Hyderabad 2025
Q1. Who can apply for the Sutherland Walk-in Drive?
A. Freshers and experienced candidates with good communication in English.
Q2. Is it a work from home?
A. No, it is a 100% work from office role.
Q3. What is the required qualification?
A. College students or graduates; students who are not eligible.
Q4. What is the changeover time?
A. 24/7 rotating shifts with two-way cab support for night shifts.
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