Sutherland Walk-in Drive 2026 for Voice Process | Freshers & Experienced | Mumbai, Thane & Navi Mumbai

Sutherland Walk-in Jobs 2026 , Sutherland is hiring Voice Process Associates through a Walk-in Drive 2026 for its offices in Mumbai, Thane, and Navi Mumbai. This recruitment is open to freshers and candidates with up to 4 years of experience. If you have excellent communication skills and are looking to build a career in customer support or the BPO industry, this is an excellent opportunity to join a leading global digital transformation company.

📋 Job Overview

🏢 About Sutherland

Sutherland is a global business process and digital transformation company serving leading brands across banking, healthcare, retail, technology, telecommunications, travel, and other industries. With more than three decades of experience, the company combines human expertise with AI, automation, analytics, and cloud technologies to deliver exceptional customer experiences. Sutherland operates in multiple countries and is recognized for its innovation, employee development programs, inclusive work culture, and strong career growth opportunities.

💼 Roles & Responsibilities

As a Voice Process Associate, you will:

• Handle inbound and outbound customer calls.
• Resolve customer queries professionally.
• Deliver excellent customer service.
• Update customer information in CRM systems.
• Escalate unresolved issues when required.
• Achieve quality and productivity targets.
• Follow company policies and process guidelines.
• Maintain accurate customer interaction records.

🎓 Eligibility Criteria

Educational Qualification

• Any Graduate.
• Undergraduate candidates may also be considered depending on the process.

Experience

• 0–4 Years
• Freshers are welcome to apply.

💻 Required Skills

Technical Skills

• Basic Computer Knowledge
• MS Office
• CRM Tools
• Typing Skills

Soft Skills

• Excellent English Communication
• Customer Handling
• Active Listening
• Problem Solving
• Teamwork
• Time Management
• Interpersonal Skills

💰 Salary

• Competitive salary package.
• Performance incentives based on process and experience.
• Additional company benefits as per policy.

🎁 Benefits

• Paid Training
• Performance Incentives
• Health Insurance
• Career Growth Opportunities
• Employee Recognition Programs
• Paid Leave
• Learning & Development
• Supportive Work Environment

📄 Documents Required

Candidates should carry:

• Updated Resume
• Passport-size Photographs
• Government ID Proof
• Educational Certificates
• Experience Certificates (if applicable)

📝 Selection Process

1. Walk-in Registration
2. HR Interview
3. Voice Assessment
4. Operations Round
5. Document Verification
6. Final Offer

📍 Walk-in Location

Sutherland Offices
Mumbai, Thane & Navi Mumbai

(Refer to the official Naukri job listing for the exact interview venue and reporting time.)

🌟 Why Join Sutherland?

• Join a globally recognized digital transformation company.
• Opportunity for freshers and experienced professionals.
• Structured training and career development.
• Exposure to international customer support processes.
• Inclusive work culture with growth opportunities.

📌 How to Attend the Walk-in Drive

1. Carry all required documents.
2. Visit the interview venue on the scheduled walk-in date.
3. Complete the registration process.
4. Attend the interview and assessment rounds.
5. Wait for the final selection and onboarding communication.

📢 Final Thoughts

The Sutherland Walk-in Drive 2026 for Voice Process is an excellent opportunity for candidates seeking a rewarding career in the BPO and customer support industry. With comprehensive training, attractive benefits, and long-term career growth, Sutherland offers an ideal platform for developing professional skills and working with global clients. Interested candidates should attend the walk-in interview with all the required documents.