📞 TCS Walk-In Drive 2026 | Customer Service Non-Voice Jobs at Passport Seva Kendra Varanasi

TCS Walk-In Drive 2026, Tata Consultancy Services (TCS) is conducting a Walk-In Interview for Customer Service – Non-Voice roles at Passport Seva Kendra (PSK), Varanasi. This opportunity is ideal for candidates with 2–6 years of experience who are looking to build a career in customer support, document verification, citizen services, and government process operations. Candidates with strong communication, data handling, and customer service skills are encouraged to attend the walk-in interview.

📊 TCS Customer Service Non-Voice 2026 Overview

Category	Details
Company	Tata Consultancy Services (TCS)
Role	Customer Service Executive (Non-Voice)
Job Type	Full-Time
Experience	2–6 Years
Qualification	Any Graduate
Job Location	Varanasi, Uttar Pradesh
Work Mode	Work From Office (WFO)
Selection Mode	Walk-In Interview
Industry	IT Services / Citizen Services

🏢 About Tata Consultancy Services

Particulars	Details
Company Name	Tata Consultancy Services
Industry	IT Services & Consulting
Headquarters	Mumbai, Maharashtra
Parent Group	Tata Group
Global Presence	55+ Countries
Employees	600,000+ Professionals

TCS is one of the world’s leading IT services, consulting, and business solutions organizations. The company manages several government and citizen-centric projects, including Passport Seva services, helping millions of citizens through technology-enabled solutions.

💼 Roles & Responsibilities

Responsibility	Description
Customer Support	Assist applicants with passport-related queries
Document Verification	Verify submitted documents and records
Data Entry	Maintain accurate applicant information
Non-Voice Operations	Process requests through internal systems
Service Coordination	Support smooth passport application processing
Record Management	Maintain documentation and reports
Process Compliance	Follow Passport Seva guidelines
Issue Resolution	Address customer concerns efficiently

🎓 Eligibility Criteria

Criteria	Details
Education	Any Graduate
Experience	2–6 Years
Customer Service Experience	Preferred
Non-Voice Process Knowledge	Preferred
Communication Skills	Required
Computer Knowledge	Mandatory

💻 Skills Required

Technical Skills	Soft Skills
Data Entry	Communication Skills
MS Office	Customer Handling
Documentation	Attention to Detail
Process Management	Problem Solving
Computer Operations	Teamwork
Report Preparation	Time Management

💰 Salary Details

Component	Details
Salary Package	₹2.8 LPA – ₹5.5 LPA (Expected)
Incentives	Performance-Based
Additional Benefits	As Per Company Policy
Benefits	Insurance & Employee Programs

🎁 Benefits of Joining TCS

Benefit	Details
Government Project Exposure	Passport Seva Operations
Stable Career Opportunity	Reputed Organization
Professional Training	Skill Development Programs
Employee Benefits	Health & Wellness Programs
Career Growth	Internal Opportunities
Work-Life Balance	Structured Work Environment

📝 Selection Process

Stage	Details
Walk-In Registration	Candidate Verification
Resume Screening	Profile Evaluation
Operations Round	Process Assessment
HR Interview	Communication Assessment
Final Selection	Offer Rollout

📄 Documents Required

Document	Required
Updated Resume	Yes
Passport Size Photos	Yes
Aadhaar Card	Yes
PAN Card	Yes
Educational Certificates	Yes
Experience Certificates	Yes
Government ID Proof	Yes

📍 Job Location

Location	Details
City	Varanasi
State	Uttar Pradesh
Country	India
Workplace	Passport Seva Kendra (PSK)

⭐ Why Apply for TCS Customer Service Non-Voice Role?

Key Benefits

Work on Passport Seva Project
Stable Full-Time Opportunity
Customer Service Career Growth
Government Service Operations Exposure
Professional Work Environment
Attractive Salary Package
Learning & Development Programs

💡 Final Thoughts

The TCS Walk-In Drive 2026 for Customer Service Non-Voice at Passport Seva Kendra Varanasi is a great opportunity for professionals seeking a stable and rewarding career in customer service operations. Candidates with customer support experience, documentation skills, and strong attention to detail should consider attending this walk-in interview with all required documents.

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About Company Tata Consultancy Services (TCS) is an IT services, consulting, and business solutions organization. TCS of the Tata Group serves clients in banking, healthcare, retail, manufacturing, and government sectors. TCS has a global footprint of over 55 countries and is known for innovation, digital transformation, and technology-driven solutions that create business value for its clients. The company employs over 600,000 professionals across the globe.

About the Author: – Founder, AlexaHire \| Career & Internship Researcher Sonu Rajput is the founder of AlexaHire, a career-focused platform helping students and freshers discover verified internships, job openings, and skill-building opportunities across India. With a strong interest in employment trends, virtual internships, fresher jobs, and skill development, Sonu researches and publishes practical content that bridges the gap between academic learning and real-world industry requirements. His work focuses on: Internship opportunities (virtual & on-site) Fresher-friendly job openings Career guidance for students Resume and skill development insights Sonu believes in sharing clear, updated, and trustworthy information to help learners make informed career decisions.