Tech Mahindra Customer Care Associate/ Up to ₹2,80,000 a year /Exp.1 Yrs /APPLY NOW

Here are the important thing skills required for a Customer Care Associate characteristic, prepared thru subjects:

1. Communication Skills

• Verbal Communication: The Customer Care Associate Clear and articulate talking skills for phone interactions.
• Written Communication: Proficiency in writing emails and chat responses with proper grammar and tone.

2. Customer Service Orientation

• Empathy: Ability to apprehend and relate to purchaser problems.
• Problem-Solving: Quick and green resolution of client problems  Customer Care Associate.

3. Technical Skills

• CRM Systems: Familiarity with consumer relationship manage software.
• Basic Computer Skills: Proficiency in using word processors, The Customer Care Associate spreadsheets, and exceptional place of work software program software.

4. Time Management

• Multitasking: Handling more than one customer queries simultaneously.
• Prioritization: Effectively coping with time and prioritizing duties based totally on urgency.

5.Adaptability and Flexibility

• Adaptability: Adjusting to new processes, structures, or consumer requirements.
• Flexibility: Willingness to paintings in shifts, along with nights and weekends if required.

Benefits for Customer Care Associate

1. Professional Growth

• Training Opportunities: Access to complete schooling applications to beautify customer support capabilities.
• Career Advancement: Clear paths for career development to supervisory and managerial roles.

2. Compensation and Benefits

• Competitive Salary: An appealing earnings package deal deal deal with average performance-based totally definitely bonuses.
• Healthcare Benefits: Comprehensive health, dental, and imaginative and prescient coverage plans.

3. Work Environment

• Positive Culture: A supportive and collaborative workplace that fosters teamwork.
• Diversity and Inclusion: A commitment to growing an inclusive and severe place of job.

4. Work-Life Balance

• Paid Leave: Generous paid time without work, which includes holiday, ill leave, and vacations.
• Flexible Schedules: Options for bendy art work hours and shift schedules.

5. Employee Perks

• Discounts and Offers: Employee reductions on employer services and products.
• Recognition Programs: Regular popularity and rewards for exceptional ordinary overall performance.

Why Customer Care Associate