Tech Mahindra Customer Service Associate in Mumbai | ₹1-3.5 Lacs P.A. | Apply Now | August 2024 |
Tech Mahindra Customer Service Associate
Tech Mahindra Customer Service Associate the Sr. Customer Service Associate – Voice Process at Tech Mahindra is a key function centered on handing over excellent customer service thru voice interactions. In this function, you’ll handle escalated purchaser queries, offer resolutions, and ensure a wonderful consumer revel in. Strong conversation talents, trouble-fixing competencies, and enjoy in a voice procedure are vital for achievement on this role. You will work closely with groups to enhance carrier transport, keep client satisfaction, and make a contribution to continuous improvement projects. This function gives boom possibilities inside Tech Mahindra’s dynamic and client-centric environment.
- Salary :-₹1-3.5 Lacs P.A.
- Company :- Tech Mahindra
- Qualification :-Any Graduate
- Experience :-2 – 5 years
- Location :- Mumbai( Chandivali )
- Job Type :- Full Time, Permanent
Tech Mahindra Customer Service Associate Job Description :-
Tech Mahindra Customer Service Associate Hiring for Department :-
Tech Mahindra Customer Service Associate the Customer Service Associate function at Tech Mahindra entails offering splendid customer service thru numerous communication channels, with a number one interest on voice interactions. As a key member of the customer service team, you will be accountable for addressing patron inquiries, resolving troubles, and ensuring a excessive pleasant experience for every interplay. This characteristic needs sturdy verbal exchange competencies, staying electricity, and the potential to cope with purchaser concerns correctly even as maintaining a expert demeanor.
Tech Mahindra Customer Service Associate your each day responsibilities will encompass handling incoming calls, figuring out and assessing consumer desires, and providing accurate statistics or answers in a properly timed manner. You’ll moreover be predicted to record patron interactions, observe up on unresolved queries, and decorate complicated problems to the correct departments while essential. The role calls for a proactive approach to problem-fixing and a dedication to assembly or exceeding patron expectations.
Tech Mahindra Customer Service Associate in addition to those center obligations, you may take part in non-stop education packages to stay up to date on product knowledge and customer support great practices. The role offers possibilities for expert boom, with the functionality to expand within the company based totally on performance. By constantly handing over great provider, you may make contributions to Tech Mahindra’s recognition for client-centricity and excellence in company delivery.
Benefits at Tech Mahindra :-
1. Professional Development
- This feature gives continuous learning opportunities thru education applications and workshops, improving your customer service abilities and employer expertise. It moreover gives a smooth direction for career development, Tech Mahindra Customer Service Associate permitting you to grow in the corporation.
2. Job Stability
- Working with a properly-installation employer like Tech Mahindra offers interest safety and stability. The company employer’s robust market presence and reputation ensure which you are a part of a strong and growing enterprise Tech Mahindra Customer Service Associate.
3. Flexible Work Environment
- The characteristic includes the selection for remote artwork, allowing you to preserve a flexible artwork-lifestyles balance. This flexibility is specially beneficial for coping with personal and professional commitments concurrently.
4.Comprehensive Benefits Package
- Employees revel in a complete blessings bundle deal, including medical medical health insurance, retirement plans, and paid break day. These blessings make certain your well-being and monetary safety whilst you interest on your profession.
5. Positive Work Culture
- Tech Mahindra Customer Service Associate fosters a outstanding and collaborative artwork surroundings. You’ll be part of a supportive group that values innovation, teamwork, and consumer pride, making your paintings experience profitable and interesting.
6. Customer Impact
- By delivering top-notch customer support, you’ll have a right away effect on customer pride and the enterprise enterprise’s success. Your function is critical in retaining and enhancing Tech Mahindra’s popularity for excellence in carrier.
About Company :-
Tech Mahindra Customer Service Associate is a leading worldwide issuer of IT services and enterprise method outsourcing (BPO) answers, serving customers throughout various industries. With a sturdy consciousness on innovation, consumer-centricity, and virtual transformation, the organization promises modern solutions that power enterprise growth and performance. Tech Mahindra operates in over 90 international locations, using a various team of workers devoted to excellence. The business enterprise’s dedication to sustainability, social obligation, and non-stop improvement has earned it a recognition as a relied on companion for clients global. Tech Mahindra Customer Service Associate by leveraging superior technologies and industry know-how, Tech Mahindra helps organizations navigate the complexities of the virtual age.
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