Voice Process Customer Support at Tech Mahindra is seeking out enthusiastic applicants to sign up for its Voice Process crew. This role entails resolving client queries, handing over splendid providers, and retaining patron pleasure. Freshers and experienced candidates with robust communique abilities are recommended to use. As part of a main IT offerings commercial enterprise organization, you’ll gain treasured publicity to international customers and operations.
Process Customer Support Details
- Company: Tech Mahindra’s
- Role: Customer Support
- Location: Hyderabad
- Qualification: HSC / Diploma Any Graduate
- Employment Type: Full-Time
- Salary Range: 2.5-5.5 Lacs P.A
- Experience: 0-5 years
Tech Mahindra Voice Process Customer Support Job Description:
The Voice Process feature makes a specialty of dealing with patron calls, imparting answers, and ensuring client satisfaction. Candidates ought to have the right communique capabilities and a purchaser-first method.
NO SALES & NO TARGET
- Role: Associate/Sr. Associate
- Nature of Job: Resolving the queries of the customers via calls
- Qualification: HSC / Diploma / UG & PG Arts and Science / UG & PG Engineering graduates can apply
- Should have excellent English communication with a decent accent
- Should know how to handle the customers and resolve their issues
- Should be flexible to work in rotational shifts – Afternoon / Night
- Two-way cab will be provided for all shifts (pickup and drop)
- 5 days working 2 days off
- Work Location – Hi-Tech City (or) Bahadurpally, Hyderabad
- Fresher Salary Range – CTC 2.5 to 3.5 LPA
- Experienced salary of 5.5 LPA
Benefits at Tech Mahindra:
Competitive sales applications
Health and well-being benefits
Career increase and improvement opportunities
Friendly paintings surroundings
Tech Mahindra Recruitment Process 2024:
The recruitment procedure includes an initial screening, aptitude take a look at, technical interview, and HR spherical, specializing in communique and hassle-solving talents.
About the Company it is an international leader in IT offerings and consulting, offering revolutionary answers in virtual transformation, purchaser experience, and IT-enabled services. With a worldwide presence in over ninety countries, it serves vital industries, providing era-pushed enterprise solutions.
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