- Tech Mahindra Tomorrow Walk-in Interview in Noida!
- Job Title: Customer Support Executive
- Salary: Rs 1.75-2.5 Lacs P.A.
- Location: Noida
- Company: Tech Mahindra
- Qualifications: Graduation Not Required
- Experience: 0 – 4 years
About Tech Mahindra
Tech Mahindra is a major global provider of digital transformation, consulting, and business re-engineering services and solutions. A part of the respected Mahindra group, it is a Fortune India 500 company with a huge presence in more than 90 countries. The organization is at the forefront of availing the next generation of technologies like AI, Blockchain, and 5G, so that enterprises can be empowered. Famous for its innovative approach and inclusive culture, Tech Mahindra is consistently recognized as a top employer, focused on a better, more inclusive future for its customers and employees.
Job Overview:
This role is for a customer aid executive in a voice/mixed process. You will be the first point of contact, handling customer inquiries and resolving issues on the phone, mainly with some email/chat support. The situation requires excellent communication skills, problem-solving ability, and a customer-focused approach. This is a great opportunity to launch his career with a global IT leader, which provides a clear path for structured training, a stable environment, and professional development within the company.
Key Responsibilities: Tomorrow’s Walk-in Interview in Noida
Serve as the first point of contact to customers, address their inquiries, and solve issues efficiently through voice support.
- Handle a mixed process, manage both inbound customer service calls and outbound follow-up as required.
- Provide accurate, valid, and complete information to customers using the correct methods and equipment.
- Identify and assess the needs of customers to achieve satisfaction and create confidence.
- Follow communication processes, guidelines, and policies with customer-focused approaches.
- Take additional miles to attach customers, replace a support call with a positive brand experience.
- All customers in the company’s CRM system should document interactions, comments, and complaints.
Necessary Qualifications and Skills for Tech Mahindra Tomorrow Walk-in Interview in Noida:
- Experience: 0 to 4 years of experience in a customer-fingering role, preferably in a voice process within a BPO/ites environment. Freshers with excellent communication skills are also encouraged to apply.
- Education: A Minimum bachelor’s degree is required from a recognized university.
- Communication Skills: Exceptional oral and written communication skills in English are non-parasitical. The ability to clear ideas clearly and briefly is paramount.
- Technical Qualification: Basic computer knowledge and proficiency are necessary for navigating several systems simultaneously.
- Problem-solution: A natural problem-solver with a deep eye for expansion and the ability to think on your feet.
- Customer orientation: A real passion to help people and a patient, sympathetic display.
- Availability: According to the process requirements, the rotational innings, including the night shift, must be flexible to work.
Documents to Carry:
- updatedate copy starts again.
- Passport-shaped photos.
- Government ID Proof (Aadhaar Card, PAN Card, Passport).
- Copies of your educational certificates (10th, 12th, and graduate).
- Previous employment experience letter and salary slip (if applicable).
Salary and profit:
- Competitive salary with widespread benefits including health insurancepaidnt time, performance bonus, retirement plans, professional development opportunities, and welfare programs.
FAQs:
Absolutely. Here is a simple FAFA on he point.
- What are the hours of work? Usually 9 hours per day with rotational innings according to the process requirements.
- Is homework available? Lee, it is mainly an on-site role located in Noida.
- What is the hiring process? This includes an application, an interview, and an onboarding phase.
- What is the notice period? This usually occurs 30 days after probation is confirmed.
- Is there a training period? Yes, a comprehensive payment training program has been provided.
- What is Career Growth Path? The occasions include senior executive, tealeaddea, and promotion to manager.
Why Tech Mahindra Tomorrow Walk-in Interview in Noida?
With more than 3.4 reviews and a stellar reputation, Tech Mahindra is not just an employer; It is a career launchpad. Why should you consider this occasion here:
- Brand Price: Join a respected global brand and add a significant milestone to your resume.
- Learning and Development: Get access to comprehensive training programs and practical opportunities in cutting-edge technologies.
- Development opportunities: Tech Mahindra is known for its strong internal promotion policy. Performance is recognized and rewarded with clear paths for career progress.
- Compensation and Benefits: Compensation package of 1.75 to 2.5 lakh P.A. along with attractive advantages, encouragement, and a stable work environment.
- Inclusive Culture: Be a part of a diverse and inclusive workplace that gives importance to the contributions of each employee.
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