- Job Title: Walk In International Customer Support
- Salary: Rs 3.5-4.5 Lacs P.A.
- Location: Hyderabad
- Company: Tech Mahindra
- Qualifications: Graduation Not Required
- Experience: 1 – 6 years
Interview Details:
Date & Time: 25 September – 28 September, 11.00 AM – 2.00 PM
Venue: Gate No. – 2, Hi-Tech City, Hyderabad
Contact Person: Priya ( 7004047974 )
ABOUT TECH MAHINDRA
Tech Mahindra is a chief multinational technology commercial enterprise organization based totally in India, specializing in IT services and consulting. Founded in 1986, it is part of the Mahindra Group, one of India’s biggest conglomerates. Tech Mahindra provides a huge range of services, together with digital transformation, employer agency answers, and community offerings, catering to numerous industries that incorporate telecommunications, healthcare, cars, and production.
With a strong global presence in over ninety international places, the organization leverages present-day technologies like AI, IoT, and blockchain to force innovation and beautify purchaser tales. Tech Mahindra is dedicated to sustainability and social responsibility, specializing in projects that sell environmental conservation and network development.
Job Overview: International Customer Support Representative
Job Summary: As an International Customer Support Representative, you may be the number one factor of touch for our diverse purchaser base. Your number one responsibility can be to help customers with inquiries, solve problems, and offer statistics about our services and products. This function requires superb communique competencies, cultural awareness, and a commitment to handing over tremendous providers.
About Us: At [Company Name], we pleasure ourselves in handing over splendid customer service all through the globe. As a leader in [industry/sector], we are dedicated to making sure that our clients achieve active, inexperienced, and pleasant assistance. Our group is obsessed with building strong relationships with our clients, and we’re searching for inspired individuals to sign up for us as International Customer Support Representatives.
Key Responsibilities For Walk-In International Customer Support:
- Customer Interaction: Engage with customers via numerous channels, which include cell phone, email, and chat. Respond to inquiries in a timely and professional manner.
- Problem Resolution: Identify consumer issues and offer powerful solutions. Follow as much as make sure that every one troubles are resolved satisfactorily.
- Product Knowledge: Maintain deep statistics of our products and services to offer accurate information and guidance to customers.
- Documentation: Accurately document consumer interactions and feedback in our CRM system. Ensure that all information is updated and prepared.
- Team Collaboration: Work intently with specific departments, along with income and technical guides, to ensure a continuing consumer experience.
Qualifications For Walk-In International Customer Support:
- Education: High faculty diploma or identical; a bachelor’s degree in an associated vicinity is a plus.
- Experience: Previous revel in customer service or a similar position, specifically in a worldwide placement, is preferred.
- Language Skills: Fluency in English is needed. Proficiency in extra languages (e.g., Spanish, French, Mandarin) is highly suitable.
- Communication Skills: Strong verbal and written communique abilties, with the capability to articulate statistics truly and correctly.
- Technical Proficiency: Familiarity with CRM systems and essential laptop abilties is important.
What We Offer
Competitive Salary: We provide an income that displays your capabilities and enjoys, the side of universal overall performance bonuses.
Career Growth: Opportunities for improvement within the company, with ongoing education and expert improvement programs.
Dynamic Work Environment: Join a various and inclusive group that values collaboration and innovation.
Benefits Package: Comprehensive benefits, such as medical insurance, retirement plans, and paid time without work.
How to Apply
Interested applicants are endorsed to wait for our stroll-in interviews on [Date] at [Time]. Please bring an updated resume and a duplicate of your identity. We sit up for assembly with you and discuss how you could contribute to our worldwide customer service institution!
For any inquiries or experiences contact us at [Contact Information].
Apply Now
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