Tech Mahindra walk-in interviews 2025, Tech Mahindra is actively hiring Technical Support Executives for both voice and non-voice strategies across diverse places in India. This position includes helping clients and area engineers through calls, tickets, or chats, making sure properly timed and effective decision of technical troubles. Candidates are expected to troubleshoot fundamental technical problems, offer step-by-step answers, and keep detailed documentation of all interactions. Fresh graduates and people with up to two years of experience are advocated to use.
Applicants have to possess robust communication abilities, number one technical information (net, LAN, WAN, network), and be inclined to work in 24×7 rotational shifts. Tech Mahindra provides supportive artwork surroundings with opportunities for growth and development inside the IT services location.
Tech Mahindra walk-in interviews
Tech Mahindra is conducting stroll-in interviews for the role of Customer Support Executive from 15th to 18th April 2025, providing over 100 openings for both freshers and experienced candidates. Eligible applicants should be graduates with zero–3 years of revel in and own strong verbal exchange abilties. Tech Mahindra walk-in interviews 2025 The function entails coping with purchaser queries in a voice procedure, with a profit range of ₹1.5–2.25 LPA. The stroll-in drive might be held at Tech Mahindra’s offices in Gandhinagar and Kolkata. Interested candidates must carry an up-to-date resume and be prepared to become a member of. This is a super possibility to begin or advance your profession within the BPO zone with a leading IT offerings agency.
About the Role
Tech Mahindra is hiring enthusiastic individuals for the function of Technical Support Executive to deliver remarkable customer service across voice and non-voice systems. This function is good for freshers and candidates with up to 2 years of enjoy who are obsessed with era and consumer interactions. As an aid govt, you’ll be the primary factor of contact for customers dealing with technical troubles, assisting them resolve queries effectively. Tech Mahindra walk-in interviews 2025: You will work in a fast-paced, dynamic environment that provides continuous knowledge of technical publicity and increased opportunities. Candidates have to be willing to work in 24×7 shifts, inclusive of weekends and holidays.
Responsibilities
- Handle inbound and outbound patron calls, emails, and chats associated with technical problems with products or services.
- Understand consumer concerns and offer correct troubleshooting steps to solve problems efficiently.
- Log and report all patron interactions, solutions furnished, and issue escalation (if required) in the internal gadget.
- Work carefully with engineering groups or applicable departments to increase complex technical issues that require superior support. Tech Mahindra walk-in interviews 2025
- Maintain robust product understanding and preserve up with new updates, equipment, and services presented by means of the agency. Tech Mahindra walk-in interviews 2025
- Follow business enterprise protocols and scripts for aid strategies while maintaining high ranges of client pride.
- Offer real-time answers and stroll clients through diagnostic strategies or configuration steps.
- Ensure well-timed observations of the United States for unresolved queries or pending tickets till resolution.
- Participate in training sessions to upgrade technical and soft abilities to better assist customers.
- Meet or exceed overall performance metrics such as response time, trouble resolution, and customer satisfaction rankings.
Who Can Apply?
Fresh graduates (any movement) and applicants with up to 2 years of revel in in customer support or technical aid.
- Excellent verbal and written conversation abilties in English are a must.
- Basic knowledge of networking ideas, running structures, and troubleshooting steps associated with internet connectivity, hardware/software, or peripherals. Tech Mahindra walk-in interviews 202
- Willingness to paint in 24×7 rotational shifts, consisting of night shifts and holidays.
- Candidates who are client-centric, affected person, and able to multitask in a high-pressure environment.
- Familiarity with ticketing structures, CRM equipment, or ITSM platforms is an introduced benefit, however, now not mandatory.
- Good hassle-fixing attitude and a willingness to examine and adapt to new technologies.
- Candidates living in or willing to relocate to the task region are favored.
- Should be a group participant with a commitment to handing over excellent aid and meeting deadlines.
- Bachelor’s degree or degree (technical or non-technical) is appropriate.
Why Apply?
Joining Tech Mahindra as a Technical Support Executive gives a wonderful start to your IT career. You’ll benefit from precious revel in coping with real international technical challenges and develop remarkable communique and hassle-solving talents. The role gives non-stop education, career boom, and exposure to worldwide clients and technology.
With a supportive group lifestyle and possibilities for internal mobility, you’ll be set on a direction of professional development and process balance. If you are obsessed with tech and love supporting human beings, this is the right opportunity to begin your journey in a global-class IT environment.
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