Tech Mahindra Walkin Tech Mahindra is conducting a direct walk-in drive in Ahmedabad for enthusiastic individuals looking to build a career in the IT and BPO industry. This is a golden opportunity for both freshers and experienced candidates to join a global leader known for innovation and excellence. The role involves customer support and communication skills with a focus on delivering quality service. Candidates must have basic computer knowledge, good spoken English, and a positive attitude. Walk in with your updated resume and explore exciting career opportunities with Tech Mahindra. Don’t miss this chance to grow your future!
- Company :- Tech Mahindra
- Salary :- Not Disclosed
-
- Qualification:- Graduation Not Required
- Experienced:- 0 – 2 years
- Location :- Ahmedabad
Job Description: Tech Mahindra Walkin
We are searching for enthusiastic and client-centered people to enroll in our institution as Customer Support Executives. In this position, you will be responsible for managing stay consumer interactions and delivering prompt, effective solutions to their queries. Whether via voice, chat, or email aid, your primary aim may be to make sure a quality patron experience in each interaction.
As a Customer Support Executive, you’ll serve as the first point of contact for our valued customers. You should have a robust command of spoken and written English, outstanding communication skills, and a purchaser-centric attitude. Your capacity to concentrate actively, apprehend the client’s worries, and respond with readability and empathy may be key to your achievement in this function.
Key obligations consist of managing incoming client contacts in a timely and expert manner, understanding their dreams or troubles, and supplying correct solutions based on the organisation’s protocols. You can also be required to document every interaction and follow up as crucial to ensure the client’s pride.
This role demands staying power, problem-fixing capacity, and a sense of initiative. A fundamental understanding of laptop operations and the ability to multitask in a fast-paced environment are crucial. Prior experience in a BPO or customer support function is an advantage; however, it is no longer mandatory, as complete training is probably provided.
At Tech Mahindra, we feel understanding and the strength of mind. We offer a dynamic and inclusive work environment, growth opportunities, and non-stop learning that will help you construct a worthwhile profession in customer service.
If you enjoy supporting humans, have an answer-oriented method, and are geared up to work in a team-oriented environment, we invite you to walk in for an interview and take the first step in the direction of a satisfying profession with us.
Key Responsibilities and Requirements: Tech Mahindra Walkin
- Handle stay consumer interactions via voice, chat, or e-mail.
- Understand client queries and provide correct, well-timed answers.
- Maintain a nice and empathetic attitude during consumer conversations.
- Document patron interactions and maintain designated data.
- Follow communique recommendations and widespread operating tactics.
- Escalate unresolved problems to the ideal branch or manager.
- Meet fine warranty standards and productivity objectives.
- Stay updated on product understanding, rules, and manner changes.
- Work collaboratively with team members to ensure exquisite customer service.
- Provide feedback and endorse manner upgrades when needed.
Preferred qualifications: Tech Mahindra Walkin
- Graduation or equivalent qualification from a recognized institution
- Good verbal communication talents in the nearby and English languages
- Basic laptop expertise and typing talent
- Prior experience in BPO, customer service, or voice manner is a bonus
- Ability to handle the home voice method and client calling professionally
- Strong interpersonal competencies and a hassle-fixing attitude
- Willingness to work in rotational shifts and under stress
- Freshers with first-rate communication and eagerness to learn are welcome
About Company: Tech Mahindra Walkin
Tech Mahindra is a major worldwide provider of virtual transformation, consulting, and commercial enterprise re-engineering services and solutions. Part of the Mahindra Group, Tech Mahindra operates in over ninety international locations and serves more than one thousand global clients, including many Fortune 500 businesses. With a personnel of over a hundred and fifty 000 specialists, the organisation is identified for handing over innovative and customer-centric generation answers.
Tech Mahindra specialises in leveraging next-era technologies, including artificial intelligence, gadget learning, cloud computing, robot process automation, and data analytics to assist companies stay ahead in a rapidly evolving virtual landscape. The employer is devoted to the imaginative and prescient of creating a related world through sustainable and inclusive growth.
In the BPO and customer service sector, Tech Mahindra has established itself as a dependable and trusted companion, supplying remarkable assistance and value-driven outsourcing solutions. Its customer service operations are recognized for efficiency, empathy, and technological excellence, supporting customers in enhancing client delight and reducing operational costs.
Tech Mahindra believes in nurturing skills and fostering a way of life of non-stop studying and innovation. The corporation offers its employees opportunities to grow professionally through dependent training, international exposure, and a supportive work environment. It is thought to encourage range, inclusivity, and equal opportunities for all.
With a sturdy dedication to corporate social responsibility, Tech Mahindra actively supports schooling, environmental sustainability, and community welfare initiatives via its diverse applications.
Joining Tech Mahindra means turning into part of a forward-thinking corporation that values human beings, performance, and progress. Whether you’re just starting your profession or searching for new, demanding situations, Tech Mahindra gives the platform and assets to shape your destiny in the world of era and client experience.
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