- Job Title: Tele Counselor.
- Company: Testbook.
- Degree: Any Graduate Can Apply.
- Salary: Rs 17,000 – 25,000/- PM
- Location: Work From Home.
- Experience: Freshers/Experienced Both Eligible.
Company Overview:
Testbook is a leading online mastering platform that caters to college students making them ready for various competitive checks. We provide complete have a look at the material, mock assessments, and customized studying stories to assist college students gain their instructional dreams.
As a part of our dedication to excellence, we are seeking devoted people to sign up for our group as Tele Counselors. If you are passionate about education and experience supporting others to be successful, we invite you to apply for this interesting opportunity.
Job Description: Tele Counselor
As a Tele Counselor at Testbook, you will play a critical position in guiding and supporting college students on their instructional adventures. You could be responsible for interacting with students over the cellphone, addressing their queries, and supplying them with applicable statistics about our publications and services. Your primary goal can be to help students make knowledgeable selections regarding their examination guidance strategies and direction choices.
Key Responsibilities:
- Student Interaction: Engage with college students through cellphone calls to understand their instructional wishes and targets.
- Counseling Sessions: Conduct counseling classes to provide steerage on route choice, observe plans, and exam practice techniques.
- Query Resolution: Address scholar inquiries right away and correctly, ensuring superb enjoyment for every interplay.
- Product Knowledge: Stay updated on Testbook’s course offerings, features, and benefits to efficaciously talk with college students.
- Feedback Collection: Gather remarks from college students to identify regions for development and decorate our offerings.
- Follow-Up: Maintain everyday verbal exchange with college students to music their development, provide help, and cope with any worries they may have.
- Documentation: Maintain accurate information on student interactions and counseling sessions for future reference.
Qualifications and Skills:
- Education: Bachelor’s diploma in any field. A history in training or counseling is preferred however not obligatory.
- Communication Skills: Excellent verbal communication abilities with a clear and articulate speaking voice.
- Empathy: Ability to empathize with students and recognize their challenges and worries.
- Problem-Solving Skills: Strong hassle-fixing skills to deal with scholar queries and offer effective answers.
- Interpersonal Skills: Good interpersonal competencies to construct rapport with students and establish belief and credibility.
- Adaptability: Willingness to evolve to changing situations and requirements in dynamic painting surroundings.
- Tech-Savvy: Comfortable using computers and online gear for conversation and documentation purposes.
- Language Proficiency: Proficiency in English and any extra-regional languages is a plus.
Benefits:
- Competitive Salary: At Testbook, we provide competitive compensation packages to reward your difficult work and determination.
- Training and Development: We provide complete education to equip you with the information and abilities needed to excel in your position.
- Career Growth: Opportunities for career development and increase inside the organization based totally on overall performance and benefit.
- Flexible Hours: Flexible running hours to maintain a wholesome work-life balance.
- Positive Work Environment: Join a dynamic crew of experts who are passionate about education and devoted to making a difference.
- Employee Discounts: Special reductions on Testbook guides and services for employees and their households.
Why Join:
Joining Testbook as a Tele Counselor offers numerous benefits and opportunities for private and expert increase. Here are several compelling reasons why you have to recall becoming a member of our group:
- Impactful Work: At Testbook, you will play an important position in shaping the academic journey of students getting ready for competitive checks. By providing steering and support as a Tele Counselor, you may without delay contribute to their fulfillment and help them gain their academic desires.
- Career Growth: The Testbook is devoted to fostering the expert development of its personnel. As a Tele Counselor, you may have get right of entry to to education programs and possibilities for career development inside the organization. Whether you aspire to take on leadership roles or concentrate on a specific region, Testbook presents a platform for growth and development.
- Positive Work Environment: Joining Testbook approach becoming part of a dynamic and supportive crew. We foster a superb painting lifestyle that values collaboration, innovation, and mutual admiration. You may have the opportunity to work with passionate folks who are devoted to creating a difference in the discipline of education.
Conclusion:
At Testbook, we believe that education is the important thing to unlocking infinite possibilities. Join us in our mission to empower students and help them attain their instructional desires. As a Tele Counselor, you will have the chance to make a meaningful impact on the lives of limitless college students at the same time as advancing your profession in a supportive and collaborative environment. Apply now and embark on a rewarding journey with Testbook.
How to Apply:
If you’re obsessed with education and own the talents required for this function, we inspire you to apply by submitting your resume and cover letter to [email address]. Please include “Tele Counselor Application” within the concerned line of your e-mail. We stay up to review your software and probably welcome you to the Testbook circle of relatives.
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