- Teleperformance Jobs for Entry Level
- Job Title: Entry-Level Customer Service Representative
- Company: Teleperformance
- Degree: Any Graduate Can Apply
- Job Type: Full-Time / Part-Time / Remote Options Available
- Experience: Freshers/Experienced Both Eligible
Company Overview
Teleperformance is an international leader in customer experience management, with over 4 a long term of experience in handling over 100 companies to a number of the location’s most famous producers. With a presence in over ninety international places and a staff of more than 4 hundred 000 international personnel, we pride ourselves on combining the energy of technology with the human touch to create advanced client reviews. At Teleperformance, we’re devoted to developing an extraordinary and inclusive work environment in which everyone can thrive and increase professionally.
Position Summary: Teleperformance Jobs for Entry Level
We are presently hiring Entry-Level Customer Service Representatives who are enthusiastic, inspired, and keen to begin a worthwhile career in customer service. This is a terrific possibility for individuals seeking to gain valuable enjoy, learn new skills, and amplify their internal a supportive and dynamic worldwide employer.
As an access-degree consultant, you may be the number one point of contact for customers, assisting them with inquiries, resolving problems, and imparting first-rate organisation. No earlier revel in is wanted—we offer entire schooling and ongoing assistance to help you obtain fulfillment.
Key Responsibilities: Teleperformance Jobs for Entry Level
- Respond to patron inquiries through cellphone, email, or chat in a well-timed and professional way
- Handle a massive type of patron wishes, together with order tracking, billing inquiries, product information, account manual, and technical troubleshooting
- Provide smooth and correct data through the usage of scripts and understanding based on
- Ensure an excessive degree of customer satisfaction by resolving issues effectively and correctly
- Maintain particular and correct facts of consumer interactions in our CRM system
- Follow the mounted strategies and compliance guidelines
- Collaborate with crew members and supervisors to build up performance desires and career requirements
- Escalate complex problems to the suitable departments at the same time as crucial
- Continuously beautify through comments and education
Qualifications: Teleperformance Jobs for Entry Level
- High university diploma or equal (GED required)
- Strong communication skills—both written and verbal
- Basic pc literacy and familiarity with typing, email, and internet navigation
- Ability to multi-mission, prioritize, and manipulate time successfully
- Strong problem-solving competencies and interest in the element
- Positive mindset and willingness to have a look at new capabilities
- Reliable and punctual with a sturdy work ethic
- Ability to work flexible shifts, at the side of evenings, weekends, and holidays (relying on consumer goals)
- Bilingual (Spanish, French, and plenty of others) is a plus, but not now required
Training and Onboarding
Teleperformance gives complete paid education to prepare you for your career. Training covers organisation rules, customer service great practices, structure utilization, product statistics, and dealing with various styles of customer interactions. Our committed walking footwear and group leaders are committed to your achievement from day one.
Career Development and Advancement
This right of entry to the degree feature is simply the start of your journey with Teleperformance. We agree with selling from indoors, and an entire lot of our modern managers and organization leaders started as customer service representatives. You’ll have to get the right of entry to:
- Career schooling and mentorship applications
- Online training, belonging, and certifications
- Opportunities to use for inner technique postings
- Leadership improvement tracks
- Your sizeable standard performance, thought-set, and determination can open doors to new possibilities within the enterprise corporation.
Work Environment: Teleperformance Jobs for Entry Level
Whether operating on an internet web page or remotely, Teleperformance is dedicated to growing a consistent, inclusive, and appealing work environment. We provide:
- A supportive institution’s manner of lifestyle
- Regular crew-building sports activities and contests
- Recognition applications for pinnacle performers
- An awareness of intellectual fitness and well-being
Compensation and Benefits: Teleperformance Jobs for Entry Level
Teleperformance offers competitive repayment and an advantageous package deal that would encompass:
- Hourly pay with tremendous ordinary overall performance incentives
- Paid education
- Health, dental, and imaginative and prescient coverage
- 401(ok) retirement plans
- Paid day off and excursion pay
- Tuition repayment (varies with the use of the use of area)
- Employee help programs
How to Apply for Teleperformance Jobs for Entry Level?
If you’re ready to start a contemporary financial smash on your career and make bigger with an international corporation chief, we encourage you to apply these days! Submit your resume via our online software application portal, and a recruiter will contact you with the following steps.
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