- Teleperformance Vacancy in Jaipur: Job Description
- Position: Customer Support Associate (Voice/Non-Voice)
- Company: Teleperformance
- Degree: Any Graduate Can Apply
- Salary: Rs. 25,000 – 68,000/- Per Month
- Location: Jaipur, Rajasthan
- Employment Type: Full-Time
- Experience Required: Freshers and skilled professionals are welcome.
- Educational Qualification: Minimum qualification of 12 Pass. Graduates and postgraduates are encouraged to apply.
Company Overview
Teleperformance, a global leader in client experience management and business process outsourcing, is increasing its crew in Jaipur. Known for its worker-centric rules, modern-day infrastructure, and a focal point on profession increase, Teleperformance gives a top-notch platform for professionals looking to excel within the fields of customer service, technical aid, and back-place of job operations.
Key Responsibilities: Teleperformance Vacancy in Jaipur
1. Customer Interaction:
- Handle inbound and outbound calls professionally for purchaser inquiries.
- Address consumer problems and resolve problems efficaciously through calls, emails, or chat techniques.
2. Problem Resolution:
- Offer real-time solutions for client lawsuits or technical challenges.
- Ensure proper compliance with up and close purchaser troubles inside the agreed time body.
3. Product Knowledge:
- Develop in-intensity expertise of the goods/services to help customers better.
- Upsell or go-promote products/offerings when required.
4. Data Management:
Accurately update and keep client statistics in the CRM system.
5. Quality Standards:
- Adhere to Teleperformance’s great and company delivery benchmarks.
- Provide outstanding customer support to meet or exceed purchaser expectations.
- Required Skills and Competencies
Skills: Teleperformance Vacancy in Jaipur
1. Communication Skills:
- Strong verbal and written communique in English.
- Proficiency in local languages (optional but beneficial).
2. Technical Proficiency:
- Basic understanding of laptop structures and CRM devices.
- Ability to troubleshoot unusual software program applications or hardware issues.
3. Soft Skills:
- Active listening and empathy for customer problems.
- Patience and hassle-fixing capabilities to address consumer queries successfully.
4. Teamwork:
- Willingness to paint in a dynamic and collaborative environment.
5. Flexibility:
- Adaptability to paintings in rotational shifts (which consist of night-time shifts).
Benefits of Joining Teleperformance Vacancy in Jaipur
- Attractive Salary Package: Competitive profits with overall performance-based total incentives.
- Comprehensive Training: Paid schooling packages to hone technical and verbal exchange abilities.
- Career Growth: Opportunities for promotions and inner transfers across departments.
- Employee Welfare: Health insurance, provident fund, and paid leaves.
- Work Environment: State-of-the-art work facilities with a supportive and inclusive place of business way of existence.
Application Process: Teleperformance Vacancy in Jaipur
Step 1: Submit your updated resume to the respectable Teleperformance career portal or visit the enterprise’s place of business in Jaipur for walk-in interviews.
Step 2: Shortlisted candidates can be invited for an inherent ability test and conversation talent evaluation.
Step 3: The final choice will involve an HR interview and technical spherical (if applicable).
Why Join Teleperformance Vacancy in Jaipur?
Jaipur, a city famous for its vibrant tradition and growing tech enterprise is a super location for specialists searching for stability and boom. Teleperformance offers a hazard to work with an international emblem whilst enjoying the blessings of a town with much less pricey dwelling charges and a wealthy historical past.
Take the following step in your profession with Teleperformance and end up part of a crew that values innovation, collaboration, and patron pleasure.
Apply now and embark on a worthwhile professional journey!
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