- Teleperformance Vacancy in Kolkata – Job Description
- Position: Customer Support Executive
- Company: Teleperformance
- Degree: Any Graduate Can Apply
- Salary: INR 3-6/-LPA
- Location: Kolkata, India
- Employment Type: Full-time
- Experience Required: Freshers and skilled candidates are welcome
About Teleperformance
Teleperformance is a global leader in patron revel in management. With a presence in over 80 nations, we are dedicated to assisting corporations deliver high-quality customer support. Our Kolkata vicinity is a hub for innovation, collaboration, and professional increase.
Role Overview: Teleperformance Vacancy in Kolkata
As a Customer Support Executive at Teleperformance, you’ll be the number one factor of contact for clients. Your function includes addressing queries, resolving proceedings, and making sure patron pride.
This role is ideal for people with fantastic verbal exchange competencies and a passion for presenting notable providers.
Key Responsibilities: Teleperformance Vacancy in Kolkata
- Customer Interaction: Respond to customer inquiries via cellphone, email, or chat in an expert and courteous way.
- Problem Solving: Analyze purchaser troubles and provide effective solutions to resolve them.
- Documentation: Accurately log all interactions and preserve unique information on client queries and resolutions.
- Team Collaboration: Work carefully with team individuals and supervisors to obtain basic overall performance desires.
- Process Adherence: Follow organization regulations and popular running strategies to deliver regular carrier first-rate.
Skills and Qualifications: Teleperformance Vacancy in Kolkata
- Educational Requirements: Minimum of a high faculty degree (10+2). A bachelor’s degree is desired.
- Language Proficiency: Fluency in English (verbal and written) is mandatory. Knowledge of nearby languages is a plus.
- Technical Skills: Basic pc expertise and proficiency in the usage of CRM software programs.
- Soft Skills: Strong communication, trouble-solving, and interpersonal abilties.
- Customer-Oriented: A wonderful mindset with a focal point on delivering purchaser satisfaction.
What We Offer: Teleperformance Vacancy in Kolkata
- Training Programs: Comprehensive training to help you reach your position.
- Career Growth: Opportunities to beautify your career inside Teleperformance.
- Incentives: The attractive earnings package deals with extra performance-based bonuses.
- Work Environment: A supportive, various, and inclusive place of business way of life.
- Benefits: Health insurance, provident fund, and paid leaves.
Who Should Apply for Teleperformance Vacancy in Kolkata?
This function is ideal for parents who are passionate about customer support and features the capability to paint in a quick-paced environment.
Whether you’re a greater energizing looking to start your career or a professional expert attempting to find new annoying situations, Teleperformance welcomes you.
Work Schedule for Teleperformance Vacancy in Kolkata?
Rotational shifts, collectively with weekends and holidays.
Flexibility is required to cater to special purchaser time zones.
How to Apply for Teleperformance Vacancy in Kolkata?
Interested candidates can study by way of submitting their resumes to careers@teleperformance.Com with the priority line: Application for Customer Support Executive – Kolkata. Walk-in interviews also are done at our Kolkata place of job between 10 AM to 4 PM, Monday to Friday.
Join Teleperformance and be part of an international team dedicated to excellence in customer service.
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