Teleperformance Walk in for Email Support | Freshers | Apply
Teleperformance Walk in for Email Support at its Chennai location. The function is open to freshers and skilled applicants with 1-5 years of experience. The position includes coping with customer queries through e-mail, offering effective answers, and ensuring purchaser pleasure. Candidates need to have top conversation competencies and basic pc understanding. The job offers a revenue range of ₹1.25 to 4.5 LPA. It is a full-time role open to graduates from any discipline.
- Role: Email Support
- Location: Chennai
- Company: Teleperformance
- Salary: ₹1.25-4.5 Lacs P.A
- Qualifications: Any Graduate
- Experience: 1 – 5 years
- Job Type: Full Time
Mega Walk-In Details:
Event Duration: 4th November – 9th November
Time: 11:00 AM – 2:00 PM
Venue:
Address: 82/30, Ambattur Industrial Estate, 2d Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058
Contact Person: Monisha HR
Phone: 7904795481
Job Title: Customer Support Executive
Location: Chennai (Perugalathur)
About Teleperformance:
Teleperformance is a leading international company of consumer experience management offerings, based in France. With operations in over 80 countries and a workforce exceeding 400,000 personnel, it specializes in enhancing customer interactions throughout diverse channels. Teleperformance serves diverse industries, together with banking, monetary offerings, and coverage (BFSI), making sure of excessive standards of carrier shipping and customer pride.
Job Description:
The Customer Support Executive at Teleperformance is chargeable for coping with consumer inquiries through electronic mail, ensuring prompt and courteous responses. Candidates must possess sturdy written and verbal conversation abilties, e-mail etiquette, and proficiency in e-mail management tools. A minimum of 6 months of experience within the BPO sector, especially within the BFSI area, is preferred, alongside a typing velocity of at least 35 wpm.
Key Responsibilities:
1. Email Management:
- Handle consumer queries and problems successfully via e-mail.
- Ensure well-timed and correct responses to all incoming emails.
2. Customer Interaction:
- Maintain a courteous demeanor at the same time as interacting with clients.
- Aim for high standards in consumer satisfaction.
3. Technical Competence
- Proficiency in email management equipment and basic pc literacy.
- Typing pace: Minimum of 35 words in line with minute with high accuracy.
- Ability to navigate more than one display and gear fast.
Preferred Candidate Profile:
Qualifications:
- Graduates and undergraduates are welcome to use it.
- Minimum 6 months of experience in the BPO region with valid documentation (provide a letter, relieving/experience letter, closing three months’ salary slip).
Communication Skills:
- Excellent written and spoken English abilties are obligatory.
- Strong email etiquette and drafting competencies.
Experience Required: 1 – five years, specifically 1 year of non-voice revel inside the BFSI (Banking, Financial Services, and Insurance) zone.
Key Skills Required:
- Email Etiquette
- Email Support
- Typing Speed
- Non-Voice Process
- Email Drafting
- Email Handling
Benefits of Customer Support Executive Role at Teleperformance:
- Competitive Salary: Attractive salary variety of ₹1.25 – 4.5 LPA primarily based on experiance.
- Career Growth: Opportunities for expert improvement and advancement within a worldwide employer.
- Comprehensive Training: Initial schooling supplied to enhance abilities in customer support and electronic mail management.
- Shift Flexibility: five-day workweek with rotational shifts, supplying work-life stability.
- Cab Facility: Transport offerings available for eligible personnel inside specific barriers.
- Health Benefits: Access to health and wellness packages.
- These blessings contribute to a profitable paintings revel in at Teleperformance.
Why Join Teleperformance as a Customer Support Executive:
- Global Presence: Be part of a good multinational business enterprise with operations in over 80 international locations.
- Career Advancement: Clear pathways for growth and improvement within a dynamic industry.
- Skill Development: Gain precious enjoyment in customer service, e-mail communication, and problem-fixing.
- Supportive Culture: Work in a collaborative environment that values teamwork and employee input.
- Diverse Opportunities: Engage with customers from diverse sectors, especially in BFSI, improving your enterprise know-how.
Work Location:
Permanent place: Shriram Gateway Park, 16, GST Road, RMK Nagar, New Perungalathur, Chennai, Tamil Nadu 600063 (Opposite Perungalathur Railway Station).
Work Schedule:
Shift Details:
- 24/7 rotational shift timetable (includes nights, weekends, and holidays).
- Nine-hour shift length, along with a 1-hour ruin.
Days Off:
- Five operating days with 2 rotational days off.
- Casual leaves are not authorized for the primary three months besides for scheduled week-offs.
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