Teleperformance WalkIn For Fresher Non Voice Process role. Graduates can practice. The task offers an opportunity to paint in dynamic and supportive surroundings, specializing in customer service without voice interplay. Candidates must have the right verbal exchange abilities, an advantageous mindset, and the capacity to paint in a group. Interested candidates are invited to wait for the stroll-in interview at the specified region with their resume and applicable files.
- Job Role: WalkIn For Fresher Non Voice Process
- Salary: Rs 80,000-2 Lacs P.A.
- Location: Hyderabad
- Company: Teleperformance
- Qualifications: Any Graduate
- Experience: 0 years
Walk-In-Interview Details:
Date and Time: 13th November – 22nd November, 10.30 AM – 5.30 PM
Venue: Teleperformance (tp) 2nd Floor Legend Platinum Building, Jubilee Enclave, Hitech City, Kondapur, Hyderabad Telangana – 500081.
Contact – HR Joseph
ABOUT TELEPERFORMANCE
Teleperformance is a worldwide chief in consumer enjoy control, presenting omnichannel offerings across more than one industries which include telecommunications, healthcare, finance, retail, and extra. Founded in 1978, the company has grown to emerge as one of the biggest providers of outsourced customer service solutions, running in over eighty nations with a group of workers of greater than 380,000 personnel.
Teleperformance focuses on delivering splendid customer service through various channels, including voice, chat, e-mail, and social media, specializing in personalized, first-rate reviews. Known for its innovation and commitment to excellence, Teleperformance integrates modern-day technologies like AI and automation to decorate provider delivery. The agency values worker improvement, providing professional increase opportunities,, and a supportive work subculture. Its dedication to client pleasure, blended with a strong global presence, makes Teleperformance a trusted associate for groups international.
Job Description: Fresher – Non-Voice Process
We are looking for enthusiastic and self-inspired freshers to join our Non-Voice Process crew. This is a top-notch opportunity for applicants who are trying to begin their careers in a dynamic and developing enterprise. As a member of the Non-Voice Process, you may be responsible for dealing with backend tasks that aid the company’s patron-facing operations, without direct interplay via voice calls.
Key Responsibilities:
Data Management:
- Assist in handling and processing statistics across various structures and systems.
- Ensure accuracy and completeness of information entered into the database or patron control structures.
Document Processing:
- Handle and process documents, paperwork, and other paper-based totally or digital substances in line with manner tips.
- Ensure files are efficiently labeled, tagged, and uploaded promptly.
Email and Chat Support:
- Assist in responding to patron queries and requests via e-mail, chat, or different written conversation strategies.
- Address patron issues with the aid of imparting relevant data, solutions, and guidance based totally on popular operating processes (SOPs).
Data Analysis and Reporting:
- Support the crew in preparing reports, summaries, and updates based totally on information collected and processed.
- Ensure timely submission of stories and flag any issues which can need attention.
Team Collaboration:
- Work carefully with group members and supervisors to ensure smooth and efficient process execution.
- Participate in team conferences, trainings, and discussions to enhance knowledge and abilities.
Required Skills and Qualifications:
Educational Qualification:
- A minimum of a High School Diploma or equivalent (Graduates can also practice).
Technical Skills:
- Basic knowledge of pc packages, especially MS Office (Word, Excel, Outlook).
- Familiarity with CRM software or different customer management gear is a plus, but now not mandatory.
Communication Skills:
- Good written communique abilties with a focal point on clarity, grammar, and tone.
- Ability to recognize and observe instructions efficiently.
Attention to Detail:
- High stage of accuracy and attention to element while performing obligations.
Teamwork:
- Ability to paint properly in a collaborative group environment.
Preferred Skills (Optional):
- Basic understanding of customer support principles.
- Experience in dealing with non-voice conversation systems like e-mail, chat, or ticketing systems.
Why Join Us:
- Exquisite studying surroundings with adequate opportunities for boom and career development.
- Comprehensive training and support that will help you excel in your position.
- A wonderful and inclusive place of business tradition.
Click Here to Apply Now
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