Walk in Interview in Gurugram Teleperformance is hiring for the International Voice Process – Customer Support role, offering a dynamic possibility for human beings with sturdy conversation abilties and a consumer-first mindset. As a Customer Support Executive, you may address global customer queries and treatment problems through smartphone calls with professionalism and empathy. The position requires fluency in English, the capability to multitask, and a willingness to work in rotational shifts. Prior experience in a BPO or customer support environment is desired, however not obligatory, making it ideal for freshers as well. Join Teleperformance to construct a profitable career in international customer support and aid.
Walk in Interview in Gurugram Overview
- Company:-Teleperformance
- Salary:- Not Disclosed
- Qualification:– UG, PG
- Experienced:- 0 – 1
- Work Mode:- WFO/WFH
- Job Type:- Full Time
Walk in Interview in Gurugram
Teleperformance is hosting a Walk-In Interview in Gurugram for Customer Support (Voice & Chat) roles. This is an excellent opportunity for freshers and experienced experts to sign up for an international BPO chief. The positions involve handling home and worldwide purchaser queries through smartphone and chat, presenting fast and accurate resolutions. Ideal applicants have to have robust verbal and written communication capabilities in English (additional languages a plus), primary computer skills, and a customer-focused approach. Teleperformance offers dependent education, shift flexibility, performance-based total incentives, and a supportive paintings way of life. Bring your resume, ID, and educational certificate—walk in and interview immediately!
About the Role
Teleperformance is hiring Customer Support Executives for its International Voice Process in Gurugram. In this feature, you could interact with international customers over voice calls to solve inquiries, lawsuits, and service issues. The function requires extremely good English verbal exchange abilties, the capability to artwork in rotational shifts, and a customer-first attitude. As part of a prime global BPO, you’ll receive dependent training and assistance to enhance your verbal exchange and hassle-fixing talents. This is an awesome opportunity for freshers and skilled candidates to construct a stable and boom-oriented career in the global customer support industry.
Responsibilities Walk in Interview in Gurugram
As a Customer Support Executive within the International Voice Process, your key obligations embody:
- Handling inbound and outbound calls to help international customers with queries related to offerings, products, or payments.
- Resolving customer troubles efficiently by offering correct statistics, troubleshooting technical problems, or escalating when required. Walk in Interview in Gurugram
- Maintaining an excessive degree of professionalism, empathy, and staying power in all client interactions.
- Logging name info and patron interactions in inner structures as in keeping with organization protocol.
- Meeting or exceeding provider diploma agreements (SLAs) such as not unusual dealing with time (AHT), first name decision (FCR), and customer satisfaction (CSAT) rankings. Walk in Interview in Gurugram
- Keeping updated with organization pointers, product expertise, and manner updates via regular training classes.
- Collaborating with institution leaders and splendid analysts to enhance provider delivery and improve overall performance metrics.
- Adhering strictly to facts privacy and protection protocols.
This position needs robust interpersonal capabilities, a problem-solving mindset, and the strength to work in rotational shifts, together with weekends and holidays, based on commercial enterprise demands.
Who Can Apply?
This opportunity is open to freshers and skilled candidates who meet the following standards:
- Educational Qualification: Minimum 10+2 or commencement in any motion.
- Language Skills: Fluency in English is obligatory. Additional language skills (together with Hindi, French, or Spanish) are a plus for specialized tactics. Walk in Interview in Gurugram
- Technical Requirements: Basic pc expertise, typing tempo of at least 25 WPM with ninety% accuracy.
- Soft Skills: Strong conversation, listening, and interpersonal talents.
- Work Hours: Willingness to work 24/7 rotational shifts, which include night shifts, weekends, and public holidays.
- Location: Candidates need to be willing to work from the Gurugram place of business or have get right of entry to a quiet, net-enabled environment if provided a remote role.
Candidates with previous BPO/customer support experience are desired but not mandatory. A tremendous mindset, adaptability, and eagerness to research are extraordinarily valued. This is a high-quality risk for manner seekers in Delhi-NCR to enter the worldwide customer support agency and begin a professional career with one of the global’s main purchaser revel in companies.
Why Apply?
Joining Teleperformance in the International Voice Process offers you the threat to work with an international leader in customer service. You’ll benefit from enterprise-relevant abilities, professional education, and hands-on enjoy handling worldwide customers. The company offers a dependent career course, appealing profit-sharing applications, basic performance incentives, and opportunities to upskill through ongoing education.
Whether you’re a more energizing or someone looking to restart or grow your profession, this role is a super stepping stone into the customer support enterprise. Teleperformance’s inclusive manner of existence, international exposure, and career development assistance make it an extremely good place to start your adventure.
Apply Now:- Click here
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