Walk in Interview in Mumbai at Sutherland is carrying out a Mega Walk-In Drive for the International Voice Process, focused on applicants interested in running US and Canadian shifts. This opportunity is ideal for individuals with strong communication skills and a passion for customer service. As part of Sutherland’s dynamic team, you will deal with inbound and outbound calls, solve customer queries, and provide help to customers from worldwide markets. The role needs superb English fluency, adaptability to night-time shifts, and a consumer-targeted mindset. Both freshers and experienced experts are welcome to attend the stroll-in interview and explore a professional route with worldwide exposure and increased potential.
Walk in Interview in Mumbai Overview
- Company:-Sutherland
- Salary:- Not Disclosed
- Qualification:– UG, PG
- Experienced:- 0 – 1
- Work Mode:- WFO/WFH
- Job Type:- Full Time
Walk in Interview in Mumbai
Sutherland is hosting a Walk-In Interview in Mumbai for diverse customer support roles, such as International Voice and Non-Voice strategies. This is a golden opportunity for freshers and experienced applicants seeking to be a part of a reputed global BPO. The roles involve managing consumer queries, resolving problems efficaciously, and ensuring an excessive level of consumer delight. Candidates with sturdy communication competencies, a willingness to work in rotational shifts, and a purchaser-centric approach are recommended to attend. Walk in together with your updated resume and legitimate ID proofs. Sutherland gives expert paintings, surroundings, growth opportunities, and competitive income programs for selected candidates.
About the Role
Sutherland’s International Voice Process position offers a dynamic opportunity to work with global customers, frequently in the US and Canadian markets. As a Customer Support Executive, you may handle inbound and outbound calls, resolve consumer queries, and provide timely assistance with professionalism and empathy. This function requires terrific spoken English skills and a strong purchaser-oriented attitude. You will work in rotational night shifts and be part of a quick-paced, goal-oriented environment. The function is right for candidates who thrive under stress and are searching for a worthwhile career in worldwide customer support with a globally recognized BPO business enterprise.
Responsibilities Walk in Interview in Mumbai
- Handle inbound and outbound customer service calls from global customers.
- Resolve queries associated with products, services, orders, or technical troubles with readability and patience.
- Maintain targeted name statistics and ensure well-timed follow-up on unresolved issues.
- Deliver wonderful consumer stories via lively listening and effective conversation.
- Follow the corporation’s protocols and compliance standards for high-quality and privacy.
- Meet and exceed key performance indicators (KPIs), which include name handling time, consumer satisfaction score (CSAT), and first-call resolution (FCR). Walk in Interview in Mumbai
- Escalate complex queries or issues to the suitable departments for decision.
- Collaborate with friends and supervisors to enhance provider strategies and achieve group desires.
- Participate in ongoing schooling and talent enhancement programs.
- Maintain a positive and expert demeanor, even in high-pressure conditions.
Who Can Apply?
This role is open to both sparkling graduates and skilled experts from any educational background. Candidates with superb verbal exchange skills in English, especially with a neutral or global accent, could be preferred. A primary expertise of customer support concepts, phone etiquette, and computer navigation is important. The desire to work in night shifts (US/Canadian Time Zone), adaptability to new techniques, and quick bookkeeping, the ability to paintings in a high-tin environment is important.
Graduates in any field (B.Com, BBA, BA, BSC, and then.) And graduate with relevant experience in additional practice. Prior revel in in BPO/voice manner/customer service is an delivered benefit however now not mandatory. Candidates ought to have a legitimate government-issued ID and updated resume for the duration of the stroll-in. Walk in Interview in Mumbai
Freshers seeking their first corporate revel in in a reputed worldwide agency are encouraged to apply, provided they exhibit self-belief, a learning mindset, and a proactive approach. Walk in Interview in Mumbai
Why Apply?
Joining Sutherland offers you international exposure, structured professional development, and talent development in a leading BPO environment. You get to interact with global clients, gain real international customer service experience, and paintings in a supportive group lifestyle. The employer offers appealing earnings programs, performance incentives, night shift allowances, and schooling opportunities.
For freshers, it is a remarkable way to kickstart a corporate career. For experienced experts, it is a danger to scale up with international consumer servicing enjoyment. This is more than only a task—it is a stepping stone to a long-term professional journey in consumer achievement and provider excellence.
Apply Now:- Click here
More Jobs:-
- TCS Internship 2025 | Start Graduate Fresher Intern
- Genpact Internship 2025 | Graduate Intern Career
- HCLTech Fresher Graduate Hiring
- TCS Walk-In Drive 2025 Opportunities
Note: We are also on WhatsApp, LinkedIn, Google News, and YouTube, to get the latest news updates, Subscribe to our Channels. WhatsApp– Click Here, Google News– Click Here, YouTube – Click Here, and LinkedIn–Click Here. , Telegram – Click Here, and Twitter – Click here