Work From Home Opportunity at Flipkart for Delivery Consultant

Work From Home Opportunity at Flipkart: The Flipkart Delivery Consultant position offers a work-from-home opportunity focused on managing customer deliveries. Responsibilities include coordinating with logistics teams, resolving delivery issues, and ensuring customer satisfaction. Ideal candidates should possess strong communication skills, problem-solving abilities, and experience in logistics or customer service. Flexibility in working hours is required.

• Position: Delivery Consultant
• Location: Gorakhpur, Uttar Pradesh (Work From Home)
• Experience: 0 – 1 Year
• Salary: Not Disclosed
• Education: Higher Secondary
• No. of Openings: 100

About Company:

Flipkart is one of India’s leading e-trade structures, based totally in 2007 by Sachin Bansal and Binny Bansal. Originally targeted at selling books, it has due to the fact extended to provide a widespread range of products, consisting of electronics, style, and domestic items. Flipkart is understood for its revolutionary generation, patron-centric technique, and strong logistics community, permitting inexperienced transport across America. Acquired through Walmart in 2018, Flipkart continues to play a pivotal position in reworking India’s online buying panorama, catering to tens of thousands and thousands of customers.

Job Description: Work From Home Opportunity at Flipkart

Flipkart, one of each of India’s main e-change corporations, is seeking out enthusiastic and devoted people for the feature of Delivery Consultant. This position offers a very unique opportunity to enroll in a dynamic group that plays an essential characteristic in making sure customer pride through powerful shipping answers. The first-rate candidate will possess a sturdy revel in duty, a commitment to excellence, and the functionality to paint collaboratively in a quick-paced surrounding.

Key Responsibilities:

Order Fulfillment: Ensure nicely timed and correct shipping of consumer orders. This includes making equipped and dispatching products from the precise achievement middle to customers’ addresses.

Customer Interaction: Maintain high first-class relationships with clients through imparting amazing issuer. Address patron queries and concerns concerning order reputation and transport timelines efficiently and professionally.

Logistics Coordination: Work cautiously with logistics corporations to manipulate the delivery system correctly. Track shipments and update clients on shipping reputation, making sure they’ll be knowledgeable at a few stages within the technique.

Reporting and Documentation: Maintain correct facts of deliveries and report any troubles that get up inside the direction of the transport technique. This includes logging client comments, shipping delays, and any discrepancies.

Problem-Solving: Quickly select out and remedy any troubles associated with deliveries, which encompass wrong addresses, delays, or client lawsuits. Escalate problems to supervisors even as essential.

Required Skills and Qualifications:

Educational Background: A minimum of Higher Secondary schooling is wanted. Candidates with greater certifications or vocational schooling related to logistics or customer service are preferred.

Communication Skills: Excellent verbal and written communication competencies in English and community languages. The functionality to engage surely with clients and team individuals is essential.

Customer Service Orientation: A strong dedication to delivering top-notch customer service and ensuring client pleasure at every step of the delivery technique.

Organizational Skills: Strong organizational and time control talents, with the ability to prioritize duties and manipulate time efficaciously in quick-paced surroundings.

Technical Proficiency: Basic computer abilties, which include skillability in the use of delivery monitoring software program programs, spreadsheets, and other applicable programs. Familiarity with mobile apps related to transport is an advantage.

Benefits at Flipkart:

Health and Wellness Programs: Comprehensive medical insurance, health memberships, and intellectual fitness manual to sell normal properly-being.

Flexible Work Environment: Options for some distance flung work and flexible hours to stabilize personal and professional commitments.

Career Development: Access to schooling programs, workshops, and mentorship to beautify abilties and career increase.

Employee Discounts: Exclusive discounts on merchandise to be had on the Flipkart platform, fostering a robust feel of network and engagement among employees.

Click Here To Apply Online

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