Zepto Jobs in Bengaluru 2025: Zepto is hiring Support Executives in Bengaluru for 2025! The function consists of dealing with consumer queries through smartphone, email, and chat, ensuring prompt and expert advice. Candidates must have 1–4 years of BPO or name center experience, robust English communication capabilities, and the potential to work in a quick-paced environment. This is a full-time, work-from-home administrative center position with excellent growth opportunities.
- Company: Zepto
- Salary: 1-3.5 Lacs P.A.
- Location: Bengaluru
- Qualification: Any Graduate
- Experience: 1-4 years
- Job Type: Full-time
About Company:
Zepto is a quick-developing Indian startup revolutionizing the short delivery enterprise by manner of way of handing over groceries and essentials internal 10 minutes. Founded through the use of Stanford dropouts, Zepto combines advanced logistics, era, and a hyperlocal delivery model to ensure tempo and performance. Headquartered in Mumbai, the enterprise has hastily expanded to principal towns like Bengaluru, Delhi, and Hyderabad. With a robust cognizance on consumer pleasure and innovation, Zepto is redefining convenience in every day shopping for and growing severa mission possibilities for graduates in some unspecified time in the future of India.
Zepto Jobs in Bengaluru 2025 Job Description:
A Support Executive at Zepto is responsible for handling consumer interactions through calls, emails, and chats, ensuring proper, timely resolution of queries, and delivering a consistent customer experience. The characteristic dreams include brilliant verbal exchange competencies, problem-solving competencies, and a customer-centric mindset. Support Executives, moreover, perceive possibilities for upselling, preserve accurate statistics, and address complex issues to senior frame of human beings at the same time as essential.
Key Responsibilities:
If you are aiming to apply for Zepto Jobs for Graduates, mainly as a Support Executive, right here are the main obligations you’ll perform:
Customer Interaction:
- Address client queries via mobile phone, email, and stay chat.
- Ensure a nicely timed and professional choice of troubles.
Information Dissemination:
- Offer accurate product and issuer records.
- Maintain a regular communication tone in all patron interactions.
Problem Solving:
- Investigate and resolve easy client courtroom instances independently.
- Escalate complicated troubles to senior team members or supervisors even as required.
Upselling & Cross-Selling:
- Identify possibilities for selling extra Zepto services/merchandise based on patron desires.
Documentation & Reporting:
- Keep wonderful facts of client interactions, transactions, and feedback.
Essential Skills Required:
To thrive in Zepto Jobs in Bengaluru 2025, applicants ought to possess a well-rounded skill set tailored to customer service and quick hassle-solving. The quality candidate will deliver the following abilties:
- Communication Skills: Fluent in English with brilliant written and verbal abilities.
- Interpersonal Skills: Ability to construct rapport with customers and live calm in some unspecified time in the future of immoderate-strain conditions.
- Technical Proficiency: Familiarity with CRM software application, ticketing gadget, and online chat structures.
- Multitasking Abilities: Capable of coping with multiple conversations concurrently even as preserving attention to detail.
- Adaptability: Comfortable walking in fast-paced surroundings with moving priorities.
- Customer Centricity: A passion for handing over a terrific patron experience and exceeding customer expectations.
Educational Qualification:
Zepto Jobs for Graduates normally require minimum academic qualifications, making them exceptional for younger experts moving into the workforce. For the Support Executive feature, the following qualification requirements are examined:
Education:
- Undergraduate Degree (Any Stream) – Mandatory
- Postgraduate Degree – Optional
Additional Requirements:
- Prior experience in a BPO or customer service environment (1–4 years)
- Strong command of the English language
- Willingness to work 6 days every week from the Bengaluru workplace
Why Choose Zepto?
Still wondering if Zepto Jobs for Graduates are proper for you? Here are a few compelling reasons to don’t forget becoming a member of the company:
- Fast-growing Startup: Be a part of an agency redefining grocery transport in India.
- Career Stability: Even as an agreement characteristic, Zepto gives ordinary income, benefits, and profession-building functionality.
- Dynamic Work Environment: Work with a younger, lively organization and examine from actual-time client interactions.
- Employee Recognition: High-performing bodies of workers are regularly rewarded with bonuses, fee determinations, and promotions.
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