Zoho Careers, are you looking for an exciting opportunity to start your career in the IT industry? Zoho Career 2025 is giving fresh graduates and experienced professionals the opportunity to apply for the role of a technical support engineer. As one of the world’s fastest-growing Software-as-a-Service companies, Zoho is known for its innovation, consumer-first approach, and dynamic workplace culture. If you are enthusiastic about technology, problem-solving, and customer success, this Zoho technical support engineer vacancy 2025 is the perfect move for your career.
Job Highlights: Zoho technical support engineer jobs
- Role: Technical Support Engineer
- Industry Type: IT Services & Software Development
- Department: Customer Success & Technical Support
- Employment Type: Full Time, Permanent
- Location: India (PAN India Opportunities)
- Eligibility: Any Graduate (Freshers eligible)
Job Description
As a technical support engineer in Zoho, you will be the first point of contact for international and domestic customers. Your role will include VOICE IS-based support through inbound and outbound calls, ensuring easy issue resolution, and enhancing customer satisfaction.
Key Responsibilities:
- Provide voice-based support to customers for technical and functional questions.
- Create a strong relationship with consumers through clear, confident communication.
- Ensure the first-time resolution of customer issues that maintain high satisfaction levels.
- Cooperate with the technical team to give a rapid resolution to technical problems.
- Identify the gaps in aid documentation and work with the material team to improve resources.
- Provide responses and suggestions to increase the overall customer experience.
- Become flexible to work on the night shift and a rotational schedule.
Skills & Qualifications Required for Zoho jobs full-time
To be the best in this role, candidates must have:
- Excellent oral and written communication skills in English.
- The skills to solve a strong problem with logic and the ability to think quickly.
- A good understanding of basic IT concepts, software, and troubleshooting.
- Desire to work on night shifts and a flexible timetable.
- Graduate degree (UG/PG) in engineering, computer science, consolidation, IT, or related fields.
- Freshers and candidates with experience up to 2 years are welcome.
Why join Zoho 2025 Careers?
Zoho is known for its innovation-based culture and employee-friendly policies. 2025 Technical Support Engineer Vacancy By applying for Zoho Career, you get:
- Opportunity to work with a global software leader.
- Excellent opportunities for career growth and B ones.
- Contact cutting-edge technologies and real-world customer problems.
- Extensive training programs for freshers.
- Collaborative, inclusive, and flexible work environment.
How to apply to Zoho recruitment 2025?
Follow the simple steps below to request Zoho 2025 races:
- Visit the official racing page of Zoho.
- Look for “Technical Support Engineer 2025“.
- Complete the application form with your curriculum and updated details.
- Send all the necessary documents (educational certificates, identification test, etc.).
- Assist with the virtual interview and evaluation rounds on the site.
FAQS
Q1: Who can request the role of Zoho Careers 2025 technical support engineer?
- Any graduate with good communication and technical skills can apply. First-year students and candidates with up to 2 years of experience are eligible.
Q2: What is the work schedule in Zoho?
- The role requires night shifts and rotation changes to support global customers.
Q3: Is this work open for first-year students?
- Yes, fresh graduates can request this Zoho vacancy. Training will be provided.
Q4: What is the role of a technical support engineer in Zoho?
- You will handle customer consultations, solve technical problems, collaborate with technical teams, and guarantee customer satisfaction.
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