- Zomato Jobs for Freshers Work From Home
- Job Title: Customer Support Executive – Work from Home
- Company: Zomato
- Degree: Any Graduate Can Apply
- Location: Remote (India)
- Employment Type: Full-time
- Salary Range: ₹25,000 – ₹30,000 in keeping with month
- Experience Level: Freshers Eligible
About Zomato:
Zomato, one of the number one meal shipping systems in India, provides a colorful, rapid-paced painting environment in which personnel can develop at the same time as supporting thousands and thousands of clients.
Known for its tech-driven approach, Zomato is searching out to rent Customer Support Executives to enroll in its long manner of employees. This role gives a superb opportunity for freshers to begin their careers from the comfort of their houses.
Job Overview: Zomato Jobs for Freshers Work From Home
As a Customer Support Executive, your primary duty might be to assist Zomato clients with their queries, order issues, refunds, and comments. You may be the primary issue of touch, making sure a continuing experience for customers the use of Zomato’s services.
This is a brilliant function for freshers trying to assemble customer support enjoy and make bigger interpersonal talents. The method is remote, which lets employees preserve artwork-existence stability whilst running in a collaborative digital surrounding.
Key Responsibilities: Zomato Jobs for freshers Work From Home
1. Customer Interaction:
- Respond immediately to patron queries via chat, electronic mail, and calls.
- Handle complaints associated with orders, bills, and deliveries with empathy and professionalism.
- Provide correct information about Zomato services, eating place partners, and shipping timelines.
2. Issue Resolution:
- Coordinate with delivery partners and eating place businesses to resolve purchaser issues quickly.
- Process refund requests and have a look at up to make sure well-timed closure.
3. Customer Satisfaction:
- Gather client feedback to enhance the general experience.
- Maintain a first-rate tone in all communications to enhance patron don’t forget and satisfaction.
4. Report and Escalate Issues:
- Identify ordinary issues and increase them to the relevant departments for choice.
- Maintain facts of customer interactions and transactions in Zomato’s CRM software program program program.
Required Skills and Qualifications: Zomato Jobs for freshers Work From Home
- Education: Minimum qualification – 12th skip or commencement (any circulate).
- Communication Skills: Strong verbal and written communication in English (Hindi or neighborhood language is a plus).
- Computer Proficiency: Basic know-how of MS Office gear and capability to navigate Zomato’s online platform.
- Problem-Solving Skills: Ability to anticipate brief and remedy customer problems successfully.
- Customer Orientation: Patience, empathy, and a patron-first mindset.
Perks and Benefits: Zomato Jobs for freshers Work From Home
- Flexible Work Hours: Work from domestic with rotational shifts, which include weekends and public holidays.
- Training and Development: Paid education is supplied to all new employees to ensure success.
- Performance Incentives: Additional incentives for meeting dreams and preserving excessive consumer pleasure.
- Health and Wellness Benefits: Access to online nicely being packages and intellectual fitness guide.
How to Apply for Zomato Jobs for Freshers Work From Home?
If you’re extra energizing in search of starting your profession in the customer service organization and developing with a dynamic business employer, observe these days!
Send your updated resume to careers@zomato.Com with the priority line “Application for Customer Support Executive – Work from Home.”
Conclusion: Zomato Jobs for Freshers Work From Home
Zomato’s paintings-from-home way for freshers gives a tremendous possibility to gain expert enjoyment whilst running remotely. The role affords flexibility, boom capability, and publicity to real-international patron interactions, making it exceptional for candidates prepared to kick begin their careers.
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