Teleperformance Mega Walk-In pressure for the BFSI domain, hiring for the Email Support position in Chennai. The function calls for 1-5 years of experience in customer support, preferably within the BFSI area. Responsibilities include handling client queries via e-mail, resolving troubles, and making sure of extraordinary service. Candidates need to possess strong communique capabilities and a patron-centric approach. The function offers a complete-time opportunity with a salary variety of ₹1.25 – ₹4.5 LPA. Open to any graduate.
- Role: Email Support
- Location: Chennai
- Company: Teleperformance
- Salary: ₹1.25-4.5 Lacs P.A
- Qualifications: Any Graduate
- Experience: 1 – 5 years
- Job Type: Full Time
Interview Details:
Walk-In Dates: 4th November – 9th November, between 11:00 AM to 2:00 PM.
Interview Location:
Ambit IT Park, Ambattur (for the initial four weeks).
Permanent Location: Shriram Gateway Park, New Perungalathur, Chennai.
Contact Person: Monisha (HR) – 7904795481.
Contact Information:
Job Location Address: 82/30, Ambattur Industrial Estate, second Main Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.
Company Overview:
Teleperformance is a global client leader enjoy management, presenting outsourced customer service and offerings. Founded in 1978 and based in France, it operates in over 80 nations with a workforce of over four hundred,000 personnel. Teleperformance can provide a wide variety of solutions throughout multiple industries, together with BPO, technical guide, customer support, and IT services, that specialize in enhancing client satisfaction and commercial enterprise outcomes through progressive era and professional experts.
Job Description:
The Email Support Executive position involves coping with patron inquiries and worries frequently thru electronic mail. Key duties include drafting clear, expert emails, addressing customer issues, and maintaining high delight stages. Candidates should own sturdy written verbal exchange competencies, e mail etiquette, and fundamental laptop talent. A typing pace of as a minimum 35 phrases in step with minute is needed. Experience in customer support is preferred.
Key Responsibilities:
- Handle customer queries and issues basically thru e-mail.
- Provide accurate, well timed, and courteous responses to incoming emails.
- Ensure excessive standards of client satisfaction thru effective communication.
- Maintain proficiency in e mail control gear and ensure excessive typing pace (at least 35 words per minute with excessive accuracy).
- Navigate between screens and equipment quick and efficiently.
Technical Competence:
- Email Etiquette: Ability to draft strong and expert emails.
- Typing Speed: Minimum 35 words according to minute with accuracy.
- Computer Literacy: Ability to apply email control and different related equipment.
- Web Savvy: Proficiency in toggling between special equipment and displays.
Preferred Candidate Profile:
Qualification: Any graduate or undergraduate.
Skills:
- Excellent command of written and spoken English.
- Strong electronic mail etiquette and conversation competencies.
- Must be inside the business enterprise’s special cab facility boundary.
Experience:
- At least 1 yr of non-voice experiance in BFSI or a related domain is a have to.
- Previous experience in electronic mail aid or comparable customer service roles is favored.
Experience Required:
- 1 year in non-voice customer support (BFSI domain preferred).
- Minimum of 6 months of revel in within the BPO region with legitimate documentation (provide letter, relieving letter, earnings slips).
- Salary: ₹1.25 LPA – ₹4.5 LPA (relying on experience).
Shift Timing:
- 9-hour shifts with 1-hour wreck.
- 24/7 rotational shift agenda, along with weekends and holidays.
- 2 rotational days off in step with week.
Working Location:
- Initial 4 weeks: Ambit IT Park, Ambattur.
- Permanent vicinity: Shriram Gateway Park, Perungalathur, Chennai.
Benefits of the Email Support Executive job at Teleperformance:
- Competitive Salary: ₹1.25 LPA to ₹4.Five LPA, based totally on experience.
- Shift Allowance: 24/7 rotational shifts with off-days.
- Career Growth: Opportunities for expert improvement in a international organisation.
- Work-Life Balance: five running days with rotational shifts and 2 off-days according to week.
- Training & Development: Ongoing education to improve capabilities in e mail assist and customer service.
- Employee Benefits: Health insurance and different organisation perks.
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