Job Overview Fresher Job Vacancy in Chennai
Sutherland is a global BPM leader (Business Process Management), known for offering customer service and world-class digital transformation services. The company is carrying out an impromptu hiring without prior appointment in Chennai to hire enthusiastic graduates and associates experienced in their international voice process. This is a great opportunity for first-year students who want to build a solid career in customer service while working in a dynamic and supportive environment.
The role is to handle international customer calls, resolve consultations, and provide high-quality support. The candidates will benefit from professional training, exposure to international clients, and professional growth opportunities within one of the most reputable BPO companies.
Highlights (Summary)
- Company: Sutherland
- Role: Hiring Associate – International Voice Process
- Location: Chennai
- Eligibility: Any Graduate, Freshers & Experienced
- Salary: ₹2.75 – ₹3.5 LPA
Key responsibilities
As an international associate of voice processes, their key responsibilities will include:
- International call management of incoming and outgoing international clients.
- Provide precise information and solve customer consultations effectively.
- Maintain a high level of professionalism and etiquette during the conversation.
- Comply with quality and productivity objectives consistently.
- Climbing complex consultations to the interested departments when necessary.
- Adhering to the policies of the company, processes, and compliance guidelines.
- Maintain precise records of customer interactions in the system.
Eligibility criteria
To request a Sutherland Walk-in Fresher Job Vacancy in Chennai 2025, candidates must meet the following requirements:
- Education: Any graduate of a recognized university.
- Experience: First-year students and candidates with up to 3 years of experience.
- Communication Skills: Excellent oral communication in English is mandatory.
- Location: You should be ready to work from the Chennai office (I only work from the office).
- Flexibility of change: comfortable with rotational changes, predominantly night shifts.
- Availability: Immediate loaders are preferred.
Required skills
Technical skills
- Basic knowledge of the computer and good typing speed.
- Ability to navigate multiple systems and applications while managing calls.
Soft skills
- Strong verbal communication skills and listening.
- Ability to keep calm and professional in challenging situations.
- Good problem-solving and analytical resolution skills.
- Team player with adaptability to work in rotational changes.
- Customer-centered approach with a positive attitude.
Salary and benefits
- CTC: ₹ 2.8 LPA – ₹ 3.5 LPA (depending on experience and performance).
- Work mode: work from the office (without remote option).
- Taxi installation: two-way cabin service available up to 25 km from the office.
- Shift policy: 5-day work week with rotational changes.
- Opportunity to build a career with a global BPM leader.
- Exposure to international clients and professional growth.
Selection process
The hiring process for the Sutherland Walk-in Drive in Chennai 2025 includes the following rounds:
- Human Resources interview (without appointment) -Initor projection.
- SD panel interview: communication evaluation and problem-solving skills.
- Voice evaluation: verbal communication test and fluidity.
Application process
Interested candidates can directly attend the interview in the place mentioned below with the required documents.
Venue
Sutherland, Block A1, Ground Floor, Linking Offices, Perungalathur, Chennai.
Reference monument: Opposite Perungalathur railway station.
- Dates without prior appointment: September 12-September 20
- Time: 12:30 pm – 2:00 pm
Documents to carry:
- Updated curriculum (2 copies)
- Government identification test (PAN/Passport card)
- Recent photographs of the size of a passport
FAQ Sutherland Recruitment 2025
Q1: Is this a work work from home?
No, this is a job opportunity from the office in Chennai.
Q2: Who can request this work?
Any graduate with good English communication skills can apply. Both first-year students and candidates with up to 3 years of experience are eligible.
Q3:What is the salary of this role?
The salary package varies from 2.75 LPA to 3.5 LPA, depending on the candidate’s profile and experience.
Q4: Is transport provided?
Yes, a two-way cabin installation is provided within a 25 km radius of the office.
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