Accenture IT Sector Internship Program 2025 | Best Opportunity

Job Description:- Accenture IT Sector Internship Program 2025

We are seeking a German-speaking IT Customer Service Analyst to join our Partner Support Strategy team, focusing on delivering effective support solutions for media publishers, public figures, and creators. In this role, you will play a key part in optimizing support processes, tools, and enablement for strategic partners across major social platforms.

This position is ideal for a self-motivated professional who enjoys problem-solving, thrives on process improvement, and has a strong attention to detail. As a central point of contact between internal teams and external partners, you’ll help streamline operations and ensure a smooth experience for our partners.

You will assist partners and partner managers with troubleshooting issues, manage onboarding and offboarding processes, and provide ongoing support using our internal tools. By collaborating with cross-functional teams, you’ll identify opportunities for operational efficiency and contribute to process improvements. Your role will also involve training partner managers, maintaining accurate records, and sharing insights that inform broader initiatives.

We are looking for someone fluent in both written and spoken German, with experience in operations or support roles. Familiarity with platforms like Facebook and Instagram, either as a user, creator, or publisher, is highly desirable. The ideal candidate is organized, process-oriented, and thrives in a fast-paced, technology-driven environment. Experience in industries such as Entertainment, Sports, Media, or Gaming is a plus.

By joining us, you’ll become part of a diverse team dedicated to connecting people globally, improving support processes, and building inclusive experiences for partners and creators alike.

Key Responsibilities and Requirements:- Accenture IT Sector Internship Program 2025

• Assist partners and partner managers with troubleshooting and operational requests.
• Manage onboarding and offboarding of partners, including data collection and evaluation.
• Use internal tools to resolve partner issues and provide ongoing support.
• Collaborate with cross-functional teams to identify opportunities for process improvement.
• Maintain accurate records in internal databases.
• Train partner managers on support and escalation procedures.
• Deliver high-quality experiences for creators and strategic partners.
• Share insights from day-to-day operations to contribute to wider initiatives.

Preferred skills:- Accenture IT Sector Internship Program 2025

• Fluent in both written and spoken German.
• Experience in operations, support, or related roles.
• Strong knowledge of Facebook and Instagram, either as a user, creator, or publisher.
• Highly organized and detail-oriented with a process-driven mindset.
• Excellent problem-solving and communication skills.
• Comfortable working in a fast-paced, tech-driven environment.
• Team player who collaborates effectively across functions.
• Bonus: Experience in the Entertainment, Sports, Media, or Gaming industries.
• Bonus: Experience in partner or customer support operations within a technology company.