- Company:- Amazon
- Qualification:- Graduation Not Required
- Job Type:– Full Time, Permanent
- Salary:- 3.25-4.5 Lacs P.A.
- Work Mode:- WFH
- Experienced:- 0 – 5 Years
- Location:- Bengaluru
Amazon Customer Service Jobs
Looking for a rewarding career? Amazon Customer Service Jobs allow you to join one of the most customer-centric companies in the world. Handle the customer’s investigation through phone, email, or chat to ensure timely resolution and excellent service. Freshers and experienced candidates can apply with opportunities to grow within a global organization.
Work in an auxiliary environment where your communication skills, ability to solve problems, and dedication to customer satisfaction are given importance. Amazon provides competitive salary, flexible changes and benefits, it offers a fast track, gains valuable experience in new settings, and becomes an ideal place to start or pursue a career in customer service.
Job Description:- Amazon Customer Service Jobs
Amazon invites enthusiastic candidates to join the customer service team from their current work. As part of the world’s most customer-focused company, you will connect with customers through the phone, provide timely solutions, and ensure an extraordinary service experience. It is a great opportunity for candidates with freshers as well as former BPO experience who are eager to grow in a global organization.
You will handle the customer questions, solve the issues efficiently, and contribute to the satisfaction of customers by following defined procedures. The role in English demands strong communication skills, night shift compatibility, and flexibility with weekly off schedules. With Amazon’s structured training and auxiliary work environment, you will learn to manage complex customer interactions, handle the increase in professionalism, and develop significant skills for a long-term career in customer service.
The role comes with performance-based incentives, health insurance, and other employee benefits from 3.5 LPAs to 4.5 LPAs to a competitive salary.
Key Responsibilities and Requirements:- Amazon Customer Service Jobs
- Customer inquiry reply efficiently and professionally.
- Solve issues by ensuring high customer satisfaction.
- Maintain an exact record of the conversation.
- Handle the escape and provide timely solutions.
- Follow the company’s policies and quality standards.
- Cooperate with team members to get performance metrics.
Preferred skills:- Amazon Customer Service Jobs
- Customer service and support
- BPO Operations
- To deal with the voice process
- International customer care
- Problems and communication
Benefits & Perks
- Competitive Aadhaar Pay: 3.5 LPA – 4.5 LPA
- Zeta Food Card: INR 1,100/month
- Health insurance coverage up to INR 5 lakhs
- Night innings allowance: INR 150/Shift
- Overtime allowance as per business needs
- 5-day work week with 2 consecutive days
- Free food and cafeteria features
- Office cab/shuttle (if necessary)
- Business Degree Help and Training Opportunities
Amazon Customer Service Jobs:- FAQs
Q1: What are the eligibility criteria for this role?
A1: Candidates must have completed 10+2; Graduates and post-graduates are also eligible. Freshers can apply, and former BPO experience is a plus. Strong English communication is mandatory.
Q2: Is this a job from the role of the house?
A2: Yes, this situation is completely remote with night innings and flexible work hours.
Q3: What is the salary and profit package?
A3: The base salary ranges from 3.5 LPA to 4.5 LPA. Additional benefits include Zetta food cards, health insurance of up to 5 lakhs, night shift allowances, overtime pay, free food, and professional degree assistance.
Q4: What are shift requirements?
A4: Yes, you should do comfortable work while working. Shift timing can be different and may include flexible schedules according to business requirements.
Q5: How do I apply?
A5: Candidates can apply online through the assessment link: https://tinyurl.com/blr-22
Ensure that you have been updated again before applying.
Q6: What kind of training is provided?
A6: Amazon provides job and soft skill training to help you adapt to customer service processes and improve your performance.
Q7: What is work culture?
A7: Amazon promotes inclusion, learning, and development. Employees are encouraged to cooperate, innovate, and provide high-quality service while working remotely.
About Company:- Amazon Customer Service Jobs
Amazon is a global leader in e-commerce and technology, committed to providing an excellent customer experience. Established in 1994, Amazon developed into one of the world’s newest companies with a presence on several continents. Known for its customer-first darshan, Amazon invests heavily in technology, logistics, and employee development to maintain its market leadership.
Amazon
Working at Amazon gives employees an opportunity to flourish in a fast-paced and inclusive environment. The company emphasizes learning, innovation, and career development, ensuring that team members are empowered to make meaningful contributions. Amazon attaches importance and inclusion, promotes cooperation in global teams, and encourages employees to adopt creative challenges. With a strong attention to customers’ satisfaction, operational excellence, and employee welfare, Amazon continues to set benchmarks in service, innovation, and business development.
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