Amazon is a worldwide e-commerce and generation massive founded by Jeff Bezos in 1994. Amazon is Hiring 12th Passed Freshers in Pune, Initially an internet bookshop, Amazon has grown into a pacesetter in diverse sectors such as cloud computing (AWS), synthetic intelligence, and client electronics, with famous products like Echo and Kindle. Known for its consumer-centric method, the Company provides various services such as Amazon Prime, a subscription for immediate shipping, streaming, and more. The employer operates in over a hundred nations and usually innovates to decorate patron revel in logistics, and virtual offerings. Amazon’s commitment to sustainability and global operations makes it a primary industry participant.
- Job Role: Customer Support Role
- Company: Amazon
- Degree: 10+2 (No Degree)
- Location: Pune, Maharashtra – India
- Employment Type: Full-Time, Permanent
- Experience: 0 – 5 years
- Salary: ₹ 2.25-4.25 Lacs P.A
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Amazon is Hiring 12th Passed Freshers in Pune:-
As a Customer Support Associate at Amazon, you will be responsible for resolving customer inquiries and ensuring a pleasing enjoyment. You’ll manipulate various queries, which consist of issues related to orders, deliveries, returns, payments, and product info. The feature makes a specialty of handing over super customer support by using the use of addressing issues right away and effectively through multiple channels like email, chat, or smartphone.
Key Responsibilities:-
- Respond to client inquiries through smartphone, chat, and electronic mail.
- Resolve client problems related to orders, returns, bills, and account control.
- Provide correct product and organization facts.
- Ensure nicely timed resolution of patron complaints through coordinating with inner corporations.
- Maintain information on purchaser interactions and transactions.
- Handle escalations and complex queries.
- Promote customer loyalty through using making sure a continuing revel in.
Qualifications:-
- Bachelor’s diploma or equivalent work enjoy.
- Previous enjoyment in customer service is a plus.
- Excellent communique abilities in English (verbal and written).
- Ability to multitask and manage time efficiently.
- Proficiency in the utilization of pc structures and navigating more than one system.
Key Skills:-
- Strong hassle-fixing and selection-making capabilities.
- Attention to detail and organizational abilities.
- Customer-centered with empathy and staying power.
- Ability to cope with excessive-strain situations and live calm.
- Team-oriented with a collaborative thoughts-set.
Benefits:-
- Competitive earnings and performance-based bonuses.
- Comprehensive health, dental, and vision coverage.
- Retirement savings plans with enterprise match.
- Paid time off, holidays, and parental go away.
- Employee bargains on Amazon merchandise.
- Opportunities for professional development and expert development.
- Access to education applications and certifications.
- Inclusive and various work surroundings.
- Wellness programs and paintings-lifestyles balance projects.
Why Join Amazon?
Joining Amazon gives me the opportunity to be a part of one of the international’s maximum progressive and purchaser-centric groups. With competitive compensation, comprehensive benefits, and various career growth opportunities, the Company affords surroundings in which you can thrive. The agency fosters a lifestyle of inclusion, non-stop getting-to-know, and collaboration, permitting you to develop new skills even as working on impactful projects. Amazon’s dedication to employee well-being, lifestyle balance, and expert development ensures a worthwhile and pleasing career. You’ll additionally be contributing to services and products that enhance the lives of hundreds of thousands of clients internationally.
Conclusion:-
In conclusion, joining Amazon gives me a worthwhile profession with awesome benefits, possibilities for increase, and a dynamic, inclusive work environment. Whether you are looking to advance your abilities, make a positive impact, or experience a healthy work-existence balance, the Company affords the resources and help to help you prevail. With its dedication to innovation and worker well-being, Amazon is an area where you can thrive both personally and professionally.
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