Document Support Specialist Job Description| Apply Right Now

• Job Title: Document Support Specialist.
• Company: Zomentum.
• Degree: Any Graduate can Apply.
• Salary: Rs. 30,600 Per Month Approx.
• Location: Work From Home.
• Experience: Freshers/Experienced both Eligible.

Company Overview:

Zomentum is a company that specializes in providing a comprehensive platform for Managed Service Providers (MSPs).

It offers a range of tools and solutions designed to streamline the sales process, facilitate client management, and enhance productivity for MSPs.

Job Description: Document Support Specialist Job Description

The Document Support Specialist plays a pivotal role in managing, organizing, and maintaining documents within the organization.

This position requires a detail-oriented individual with strong organizational skills and the ability to work efficiently in a fast-paced environment.

Responsibilities:

Document Management:

• Organize, classify, and maintain both physical and electronic documents.
• Ensure proper filing and storage of documents by company policies.
• Develop and implement efficient document control procedures.

Data Entry and Processing:

• Accurately enter data into designated databases or systems.
• Validate and verify information to ensure data integrity.
• Perform routine quality checks on data to identify and rectify discrepancies.

Document Retrieval and Distribution:

• Facilitate the retrieval of documents upon request, ensuring timely delivery.
• Distribute documents to relevant departments or individuals as per their requirements.

Quality Assurance:

• Conduct audits on documents to ensure compliance with regulatory standards and company guidelines.
• Identify areas for improvement in document management processes and propose solutions.

Collaboration and Support:

• Collaborate with cross-functional teams to provide document-related support as needed.
• Assist in training staff on proper document management protocols.

Qualifications:

• Bachelor’s degree in Business Administration, Information Management, or related field preferred.
• Proven experience (2+ years) in document management or administrative roles.
• Proficiency in document management software and Microsoft Office Suite.
• Strong attention to detail and accuracy in handling sensitive information.
• Excellent organizational and multitasking abilities.
• Effective communication skills and ability to work both independently and collaboratively.

Skills Required:

• Ability to organize, categorize, and maintain documents, both physical and digital.
• Proficiency in implementing and adhering to document control procedures.
• Experience in version control and ensuring the security of sensitive documents.

• Familiarity with document management software (e.g., SharePoint, Documentum, OpenText).
• Competence in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software used for document processing and management.

3. Data Entry and Accuracy:

• High accuracy and speed in data entry to maintain precision in document-related tasks.
• Attention to detail to ensure correctness and completeness of information entered into databases or systems.

4. Quality Assurance:

• Ability to conduct quality checks and audits on documents to ensure compliance with regulations and internal standards.
• Identification and rectification of errors or inconsistencies in documents.

5. Organization and Time Management:

• Strong organizational skills to handle and prioritize multiple documents and tasks effectively.
• Efficient time management to meet deadlines for document retrieval, distribution, or processing.

6. Communication Skills:

• Excellent written and verbal communication skills for collaborating with various teams and stakeholders.
• Capability to draft clear and concise documentation or instructions related to document management processes.

7. Problem-solving and Analytical Skills:

• Analytical mindset to evaluate document management processes and propose improvements for efficiency.
• Problem-solving skills to address challenges related to document organization, retrieval, or distribution.

8. Confidentiality and Integrity:

• Discretion in handling confidential or sensitive information contained in documents.
• Adherence to ethical standards and company policies regarding document access and protection.

9. Adaptability and Learning Agility:

• Flexibility to adapt to new technologies, tools, or evolving document management systems.
• Willingness to learn and stay updated with advancements in document management practices.

10. Team Collaboration: –

• Ability to work collaboratively in a team environment, supporting colleagues and sharing knowledge related to document management.

Benefits:

• Competitive salary commensurate with experience.
• Health, dental, and vision insurance.
• Retirement savings plans.
• Paid time off and holidays.
• Opportunities for professional development and growth within the company.

Work Environment:

The work environment for a Document Support Specialist is typically an office setting within the organization.

This role involves working with a variety of team Members from different departments, requiring effective communication and collaboration skills.

The atmosphere is often fast-paced, particularly when managing multiple documents simultaneously or addressing urgent document retrieval requests.

The Document Support Specialist may utilize various document management software and tools, so ensuring proficiency in these systems is crucial. Additionally, confidentiality and discretion are paramount due to handling sensitive information contained within the documents.

The company fosters a culture of continuous improvement, encouraging employees to contribute ideas for optimizing document management processes and enhancing efficiency.

With meticulous attention to detail, strong organizational skills, and a commitment to accuracy, this position ensures that documents are managed, stored, and disseminated effectively.

The responsibilities outlined in this job description highlight the critical tasks involved in document management, including data entry, quality assurance, collaboration, and adherence to regulatory standards.

The successful candidate will play a key role in contributing to the seamless functioning of the organization by managing documents efficiently.

How to Apply:

To apply for the Document Support Specialist position, interested candidates are invited to submit their application materials via. Please include the following documents as part of your application:

• Updated resume highlighting relevant experience and qualifications.
• A cover letter expressing your interest in the position and outlining how your skills align with the job requirements.
• Any additional materials or certifications relevant to document management (if applicable).
• Qualified candidates will be contacted for further steps in the selection process, which may include interviews and assessments.

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