Genpact Jobs in Bangalore for Graduates | New Vacancy

Jobs in Bangalore for Graduates for stimulating roles across customer support, HR operations, finance, and more. This is a notable possibility for recent graduates to kickstart their careers with a global chief in enterprise procedure management. Candidates with robust conversation skills, problem-fixing skills, and a willingness to work in shifts are endorsed to use. Training might be furnished, and selected applicants will benefit from a dynamic work environment, boom possibilities, and competitive salaries. Apply now to be part of Genpact’s developing crew in Bangalore and build a successful career!

• Role: Process Developer
• Location: Hyderabad, Chennai, Bengaluru
• Salary: Not Disclosed
• Company: Genpact
• Qualifications: Any Graduate
• Job Type: Full Time

Jobs in Bangalore for Graduates: Job Description:

Genpact is in search of talented and client-centered individuals to enroll in our dynamic Human Resources help crew as Process Developers inside the function of HR Phone Agents. This is an exciting opportunity to be part of an international HR provider transport group that plays a pivotal role in creating seamless and green HR interactions for employees and managers. If you have a passion for delivering superb service, strong communication competencies, and revel in HRared offerings or inbound worldwide call facilities, we encourage you to apply.

Jobs in Bangalore for Graduates Key Responsibilities:

• First Point of Contact for HR Inquiries: Serve as the preliminary contact for employees and executives looking for help with HR-related queries, techniques, and transactions. Provide correct statistics, remedy problems, and explain complicated topics to appropriate groups.
• Call Handling: Manage an excessive quantity of inbound and a few outbound calls in an expert and green way. Listen actively, make clear worries, and ensure consumer delight.
• HR Transaction Support: Execute diverse HR-related tasks related to the worker existence cycle from hire to retire, making sure timely and accurate resolution of issues.
• Process Improvement: Identify and endorse possibilities for enhancing tactics and improving carrier delivery. Support efforts to automate and streamline HR operations.
• Confidentiality and Compliance: Handle touchy statistics with discretion and cling to privacy and information protection guidelines at all times.
• Service Level Management: Ensure compliance with defined provider stage agreements (SLAs) and hold overall performance metrics together with first-name resolution, average response time, and customer satisfaction.
• Collaboration and Escalation: Collaborate with internal HR groups and concern count experts to remedy troubles. Escalate cases whilst vital for further investigation or specialized handling.

Jobs in Bangalore for Graduates Required Qualifications:

• Minimum 1 year of experience in dealing with inbound global voice calls within a touch middle or BPO environment.
• At least 1 year of experience in HR shared offerings or comprehensive expertise in the HR rent-to-retire manner (US HR preferred).
• Strong verbal and written communication talents in English, with a customer-first attitude.
• Flexibility to work night/graveyard shifts and rotational weekly offs.
• Willingness to work five days every week from the workplace; no work-from-home choice available.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with HR structures.
• Strong organizational abilties with the capacity to control more than one priorities and work independently.
• Commitment to handing over international-elegance customer service with persistence, empathy, and interest to the element.
• Possession of an excessive faculty diploma or GED equivalent is mandatory.

Jobs in Bangalore for Graduates Preferred Qualifications:

• Working revel in with HR structures together with Workday, PeopleSoft, or ServiceNow.
• Bilingual skillability in Spanish and English is a strong advantage.
• Experience helping HR operations for a US-based company.
• Knowledge of general HR procedures, compliance, and employment lifecycle practices.

Additional Requirements:

• Must have a stable and far-off paintings setup (for backup/contingency), together with:
• High-velocity net connection (not reliant on Wi-Fi calling).
• Quiet, dedicated workspace with dependable energy backup.
• Strong cellular service for receiving calls if wished.

Key Skills:

HRO, US HR Processes, Inbound International Calling, HR Shared Services, Workday, PeopleSoft, ServiceNow, Customer Service, Voice Support, Call Center Operations, Process Improvement, Employee Lifecycle Management, International BPO, Spanish (Preferred)

Why Join Genpact?

Genpact is a global leader in commercial enterpriseprocesse management and offerings. We foster a tradition of continuous studying and provide unparalleled career development opportunities. As a part of our HR guide group, you will contribute to building a continuing employee experience for hundreds of specialists across the globe at the same time as working in a high-energy, collaborative environment. At Genpact, we don’t just procedure responsibilities—we power transformation.

Click Here To Apply Online

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