Genpact Virtual Walk-In Recruitment Step right into a dynamic destiny with Genpact, a worldwide chief in professional offerings, as we host our Virtual Walk-In Interview 2025 for the function of Senior Associate – Dispute & Chargeback Analyst inside the Voice Process area. At Genpact, we integrate virtual innovation with deep domain knowledge to supply impactful consequences for top global companies. If you’re captivated with monetary crime prevention, compliance, and delivering exquisite purchaser studies, this is your threat to sign up for a thriving crew. Bring your analytical thinking, communique abilties, and dedication to assist in shaping the future of economic operations. Be a part of a purpose-pushed organisation—apply now!
Genpact Virtual Walk-In Recruitment
Genpact is conducting a Virtual Walk-In Recruitment Drive 2025 for passionate professionals keen to grow inside the Dispute & Chargeback Analyst (Voice Process) position. As a Senior Associate, you will paintings in a quick-paced surroundings, supporting worldwide clients remedy disputes, manipulate chargebacks, and make sure compliance with financial guidelines. This is a golden opportunity to join a world-renowned enterprise known for virtual innovation and operational excellence. The entire hiring process is virtual, making it easy and convenient for applicants throughout various locations. If you’re an awesome communicator with analytical capabilities, don’t leave out this chance to construct your profession with Genpact. Genpact Virtual Walk-In Recruitment Apply now!
About the Role
Genpact is hiring for the position of Senior Associate – Dispute & Chargeback Analyst (Voice Process) through its Virtual Walk-In Recruitment Drive 2025. In this role, you’ll be responsible for handling consumer disputes and coping with chargebacks while ensuring compliance with industry guidelines. You’ll speak directly with customers, banks, and traders to remedy complex troubles effectively and as they should be. This is a voice system role that needs interest to detail, robust analytical competencies, and incredible conversation talents. It’s a great entry point for those interested in economic crime prevention, risk, and compliance in a worldwide expert services surroundings.
Responsibilities
- Investigate and clear up chargebacks and disputes raised with the aid of cardholders in line with enterprise recommendations and consumer guidelines.
- Work at once with banks, clients, and merchants to validate transaction details and discover fraudulent interest. Genpact Virtual Walk-In Recruitment
- Analyze documentation, acquire transaction evidence, and make certain well-timed responses to fulfill strict closing dates.
- Maintain special case information and make sure that each one of the strategies observes regulatory and internal compliance standards. Genpact Virtual Walk-In Recruitment
- Use inner tools and CRM structures to track dispute instances, solve queries, and update applicable facts.
- Provide correct and active customer service for the duration of voice interactions and provide answers primarily based on evaluation. Genpact Virtual Walk-In Recruitment
- Collaborate with cross-functional teams, which include risk, operations, and patron assist.
- Keep up to date with regulatory tips on chargeback management and dispute resolution.
- Ensure exceptional service shipping via non-stop gaining knowledge of and manner development projects.
Who Can Apply?
Graduates from any discipline with zero to three years of experience in voice method or customer service are encouraged to apply. Candidates with prior revel in BPO, banking, economic offerings, or dispute decision are favored. Excellent English communication talents, both verbal and written, are critical. Strong interpersonal skills, an expert mindset, and the potential to paintings in a fast-paced surroundings are necessary for achievement on this function.
Basic knowledge of financial processes, chargeback mechanisms, and purchaser interplay gear like CRMs may be a plus. Flexibility to work in rotational shifts and the capability to deal with touchy records with confidentiality are also required.Genpact Virtual Walk-In Recruitment Candidates need to be detail-oriented, proactive hassle-solvers, and snug handling voice-based totally customer interactions.
Why Apply?
This position at Genpact offers you a platform to develop within a worldwide leader in monetary operations and compliance. You’ll gain hands-on experience in managing disputes, enhancing fraud detection, and supporting purchaser integrity. With a collaborative work lifestyle, dependent training packages, and possibilities to upskill in finance and tech domain names, this role is right for those in search of professional boom, global exposure, and long-term stability.
The digital hiring method also guarantees flexibility and simplicity for candidates across places. Genpact Virtual Walk-In Recruitment Join Genpact to take step one in a dynamic, destiny-centered professional course.
Apply Now:- Click here
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