HCL Walk in Interview today in Lucknow | Entry Level Jobs
HCL Walk in Interview today in Lucknow: HCLTech is hosting a Mega Walk-in Drive for freshers in Lucknow for the role of Customer Service Representative. This opportunity is good for current graduates trying to start their careers in customer service. The role entails handling purchaser queries, offering assistance, and ensuring customer delight. HCLTech gives fantastic professional increase, education, and a dynamic painting environment.
- Job Role: Customer Service Representative
- Salary: Not Disclosed
- Location: Lucknow
- Company: HCL
- Qualification: Graduate
- Experience: Freshers
Interview Details:
Date & Time: 18th October – 19th October , 12.00 PM – 4.00 PM
Venue: HCLTech, Chack Kajaria Farms, Sultanpur Road, Lucknow, Uttar Pradesh 226002.
Contact – Jabloon ( 8294702303 )
About Company:
HCLTech, a main global IT services organization, offers present-day generation answers across severa industries, together with IT consulting, digital transformation, cloud services, cybersecurity, and engineering. Founded in 1976, HCL has grown into a multinational employer with a presence in over 50 nations, using more than 223,000 experts globally. The business enterprise is a concept for its consumer-centric technique, fostering partnerships with primary establishments to clear up complicated organization-demanding situations. HCL’s central values include innovation, integrity, and willpower for social duty.
HCL Walk in Interview today in Lucknow Job Description:
HCLTech is organizing a Mega Walk-In Drive for fresh graduates to apply for the role of Customer Service Representative in the International Voice Process. This opportunity is designed for those without prior work experience, providing a gateway into the IT services and consulting industry through customer service roles.
The drive will be held on 18th and 19th October 2024, from 12:00 PM to 4:00 PM at HCLTech’s Lucknow campus, located at Chack Kajaria Farms, Sultanpur Road, Lucknow, Uttar Pradesh. Candidates are encouraged to come prepared with two copies of their updated resumes and government-issued ID proof.
Key Responsibilities:
Customer Support: Manage inbound and outbound consumer calls, provide answers to queries, and deal with provider requests efficiently.
Communication: Ensure clean, expert communique, addressing patron troubles or complaints in an empathetic and nicely timed manner.
Problem-Solving: Help troubleshoot issues and guide clients through solutions, ensuring an immoderate stage of pride.
Documentation: Accurately log customer interactions and updates in the machine for file-retaining and destiny reference.
Shift Management: Handle tasks in rotational shift surroundings, strolling in a 24×7 setup as required with the useful resources of industrial enterprise needs.
Collaboration: Work with internal teams to extend unresolved issues and ensure that consumer issues are efficaciously addressed.
Required Skills and Qualifications:
Fresh Graduates Only: This position is open best to applicants who’ve finished their graduation from 2021 to 2024. No previous enjoyment is required.
Eligible Streams: Graduates with a BA, BCom, BBA, or BSc diploma are eligible to use.
Strong English Communication: Excellent verbal and written communique abilities in English are compulsory because the function includes interacting with international clients.
Work Environment: Candidates must be flexible to artwork in rotational shifts, together with nighttime time shifts, as consistent with the needs of 24×7 artwork surroundings.
No Transport Facility: The organization no longer provides cab offerings; candidates need to install their transportation.
Professional Attitude: Candidates need to be proactive, solution-oriented, and geared up to work in dynamic, rapid-paced customer support surroundings.
Benefits at HCL:
Health and Wellness: Comprehensive medical insurance, well-being applications, and get right of entry to to mental health sources.
Career Development: Continuous learning opportunities, education packages, and career development responsibilities.
Work-Life Balance: Flexible artwork options, together with a long way off work, ensure wholesome stability among artwork and private existence.
Financial Perks: Competitive salaries, performance-based total bonuses, and retirement savings plans, collectively with provident fund contributions.
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