Infosys Walk-in-Interview For Service Desk Voice | 1st-2nd Aug 2024
Infosys Walk-in-Interview, Infosys is conducting a walk-in drive for the Service Desk Voice Process on August 1st and 2nd in Hyderabad. Candidates with top-notch communication skills and a background in customer service or service table roles are encouraged to attend. This possibility is good for those seeking to be a part of a dynamic crew in a renowned IT agency. Interested applicants ought to come organized with their resumes and be ready for interviews on both days. Location details might be furnished upon utility.
- Company: Infosys
- Position: Service Desk Voice Process
- Location: Hyderabad
- Qualification: Any Graduate
- Experience: 1-2 years
Infosys Walk-in-Interview Details:
Date & Time: 1st August 2024 and 2nd August 2024, from 10:00 AM to 1:00 PM IST.
Venue Address: Infosys Limited, Mantri Cosmos – 10th Floor, Financial District, Near Wipro Circle, Hyderabad.
About Company:
Infosys is an international chief in consulting, technology, and outsourcing answers, founded in Bangalore, India. Established in 1981, the organization grants revolutionary offerings in software program development, enterprise process management, and IT consulting. Infosys is famend for its sturdy emphasis on studies and development, fostering a way of life of non-stop improvement. With a presence in over 50 countries, Infosys is devoted to using digital transformation and turning in value to clients throughout numerous industries globally.
Job Description:
We are excited to announce that Infosys BPM Ltd. Is actively hiring for the position of Service Desk – Voice. We invite you to wait for our walk-in interviews scheduled for the 1st and 2nd of August 2024. This opportunity is for applicants inquisitive about joining our dynamic crew
Responsibilities:
Client Interaction: Use your high-quality communique skills to control and remedy consumer troubles through calls, chat, or email.
Technical Support: Leveraging enjoyment with ticketing gear like ServiceNow, Remedy, or Control M to effectively tune and remedy troubles.
Issue Resolution: Handling some queries associated with VPNs, drivers, Office 365, driving force installations, and Active Directory, making sure an excessive stage of patron pleasure.
General Support Knowledge: Applying your knowledge of working systems, networking basics, and cloud computing principles to offer efficient guidance.
Productivity Tools: Utilizing productivity packages like Microsoft Office gear to help numerous consumer needs.
Must-Have Qualifications:
Communication Skills: Exceptional verbal and written verbal exchange abilities are essential to interact successfully with clients and remedy their problems.
Shift Flexibility: Willingness to paint in a 24/7 environment with flexible shifts.
Training Programs: Ability to finish particular and committed schooling programs as required by the client.
Work Environment: Readiness to work from the workplace in Pune; hybrid work options aren’t available.
Educational Background: Full-time education of 15 years is needed, with a history in any graduate subject preferred.
Technical Knowledge: Experience in resolving queries related to VPNs, drivers, O365, and Active Directory is essential.
Documents to Carry:
When attending the interview, please make sure to carry the following files:
Updated Resume: A printed copy of your maximum recent resume.
Photo ID Proof: Two styles of authorities-issued ID which include PAN Card, Driving License, Voter ID, or Passport.
Educational Documents: Originals of all relevant academic certificates along with 10th and twelfth-grade mark sheets, commencement mark sheets (semester-wise), and CMM (Course Completion Marksheet), Provisional Degree, and Original Degree for verification.
Benefits at Infosys:
Competitive Compensation: Infosys gives appealing profit applications and performance-based incentives, ensuring personnel are properly rewarded for their contributions and achievements.
Comprehensive Health Benefits: Employees revel in tremendous health insurance coverage, including clinical, dental, and vision care, ensuring their well-being and that of their households.
Career Development: Infosys offers robust education programs, mentorship, and opportunities for ability enhancement, fostering a non-stop career boom and advancement in the organization.
Work-Life Balance: With flexible work preparations, wellness packages, and supportive guidelines, Infosys promotes a healthful paintings-lifestyles stability, enhancing average job delight and employee happiness.
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