Kotak Hiring Advisor Team Leader Work From Home Job| Quick Apply

Kotak Mahindra Bank Advisor Team Leader Work From Home possibility. The function includes dealing with a team of advisors, the usage of sales overall performance, and project goals. Responsibilities encompass schooling, typical performance reviews, and ensuring client satisfaction. Candidates need to have control skills, earnings knowledge, and brilliant communique skills. This characteristic offers flexibility and boom inside a main monetary company. Quickly have a look at these days to join a dynamic group and boom your profession with Kotak!

• Job Title: Advisor Team Leader (Work From Home)
• Salary: Not Disclosed 
• Location: Kolkata, West Bengal 
• Company: Kotak Mahindra Bank
• Qualifications: B.A, B.Com
• Experience: 1 – 2 Years

ABOUT KOTAK MAHINDRA BANK 

Kotak Mahindra Bank is simply certainly one of India’s foremost personal region banks, installed in 1985 via Uday Kotak. Headquartered in Mumbai, it offers an extensive variety of financial services including personal banking, agency banking, funding banking, and wealth control. The financial institution operates within the course of India with a strong community of branches and ATMs, serving retail and institutional customers.

Kotak is known for its revolutionary merchandise which includes digital economic financial savings money owed, mobile banking, and customized mortgage answers. It emphasizes consumer-centricity, leveraging generations to beautify comfort and accessibility. The economic group moreover prioritizes sustainability, specializing in accountable banking practices.

Listed on the Indian Stock Exchanges, Kotak Mahindra Bank has acquired several accolades for its performance and customer support. Its subsidiaries, which include Kotak Securities and Kotak Life Insurance, in addition, fortify its entire monetary answers.

Job Overview:

The Advisor Team Leader (Work from Home) oversees a team of advisors, providing steerage, assistance, and education to ensure excessive overall performance and client satisfaction. Responsibilities consist of managing day-by-day operations, putting overall performance desires, tracking key metrics, and fostering a collaborative crew environment. The Team Leader ensures that advisors adhere to company rules, solve complex purchaser issues, and meet excellent requirements. Strong leadership, communique, and hassle-fixing abilities are vital. This faraway role gives flexibility, with the opportunity to steer and increase a high-performing team while making sure steady provider delivery.

Qualifications and Skills for Advisor Team Leader (Work From Home):

Qualifications:

Educational Background:

• A bachelor’s degree in Business Administration, Management, Communications, or a related field is often preferred.
• Relevant certifications in leadership, mission management, or customer service management may be an introduced benefit.

Experience:

• Proven revel in (typically three years) in a customer support or consultant position, with at least 1-2 years in a supervisory or group leadership function.
• Experience running remotely or handling remote teams is pretty beneficial.

Industry Knowledge:

• Familiarity with the enterprise wherein the organization operates (e.g., monetary services, healthcare, era, and so forth.) helps in the knowledge of the product/service and purchaser needs.
• Knowledge of applicable policies, policies, or compliance standards may be required.

Skills:

Leadership and Team Management:

• Strong leadership abilties to motivate, manual, and inspire a crew of advisors.
• Ability to delegate obligations efficaciously and monitor overall performance via metrics which include call excellent, purchaser pride, and group performance.
• Conflict resolution competencies to manage disputes or demanding situations in the group.

Communication Skills:

• Excellent verbal and written communication skills to in reality convey information, to crew contributors and clients.
• Ability to listen actively and provide optimistic comments in a far-flung environment.
• Proficiency in virtual communique equipment (e.g., Zoom, Microsoft Teams) for team conferences and one-on-one discussions.

Technical Proficiency:

• Comfort with various customer service software programs, CRM platforms (e.g., Salesforce), and digital crew collaboration equipment.
• Knowledge of troubleshooting common technical troubles for faraway crew members.

Problem-Solving and Decision Making:

• Ability to assume seriously and deal with group demanding situations promptly.
• Capable of making decisions that align with enterprise policies while making sure the team’s goals and customer pleasure are met.

Time Management and Organization:

• Effective in coping with each non-public and group schedules remotely, balancing various obligations without micromanaging.
• Strong organizational abilties to hold track of group performance and assignment deadlines.

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