- August 21, 2024
- By Ankur Rajput
- 411
- Jobs, Blog
Lenovo is Recruiting Fresher Graduates -2024 | Apply Now!
Lenovo is an international technology leader regarded for its progressive products in private computing, clever devices, and data center answers. Lenovo is Recruiting Fresher Graduates, Founded in 1984, Lenovo has grown to become one of the international’s largest PC vendors, identified for its ThinkPad, Yoga, and Legion brands. The corporation is dedicated to delivering superb, reliable, and sustainable technology, catering to both clients and organizations. Lenovo’s attention to innovation extends to synthetic intelligence, clever IoT, and 5G generation, riding the future of digital transformation. With a presence in over a hundred and eighty markets, Lenovo is dedicated to empowering clients with a smarter era for all.
- Job Role: Service Desk Engineer
- Company: Lenovo
- Degree: B.Tech/B.E, BCA in Any Specialization
- Location: Bengaluru – India
- Employment Type: Full-time, Regular
- Role Category: IT Support
- Experience: 0-2 Years
- Industry Type: IT Services & Consulting
Lenovo is Recruiting Fresher Graduates:-
The Service Desk Engineer at Lenovo should be required to solve IT problems that may emanate from inside or outside the company. This position entails handling service requests, any issues that may relate to technical issues, and enhancing customer satisfaction.
Role & Responsibilities:-
- Communicate with customers concerning service requests and technical support issues over the phone and email or online chat.
- Diagnose and resolve computer-related equipment or network as well as software-related issues.
- Capture problems in ticketing and make sure they are solved on time.
- Work with other IT departments to report and solve more intricate issues.
- Ensure that good customer relations are upheld and that the users are updated as the issue is worked out.
- Provide some support in the solidification of IT support procedures and procedures on how they should be done.
Qualifications:-
- Minimum education level of a bachelor of information technology, computer science or any related field.
- Applicable experience in a position at the service desk or technical support.
- A good appreciation of operating systems, hardware and networks, and protocols.
- Knowledge in the use of tickets, and diagnostics.
- The candidate shall have excellent problem-solving and communication skills.
Key Skills Required:-
- Skills: Technical problem-solving capability and capacity.
- Good knowledge and experience in IT systems, networks, and software.
- Clarity and goal-orientedness in communication; customer interpersonal relations.
- Skills in working both as an individual – for completing self-assignments – and as a team – for collaborative work on a project.
- Administrative work efficiency and methods of working.
Benefits:-
- Competitive profits and overall performance-based total incentives
- Comprehensive health insurance for employees and their households
- Retirement plans with pension and savings options
- Generous paid days without work, including excursions and vacations
- Professional development opportunities and career increase
- Access to wellness packages and employee help services
- Flexible painting preparations and supportive painting surroundings
Why Join Lenovo?
As for employment, Lenovo creates an effective working environment in which one can improve his/her technical abilities and have a great impact. Being a Service Desk Engineer, one will have a chance to work with IT devices and systems and become a part of a worldwide well-known company that provides technological solutions. Specifically, the Company offers attractive remuneration packages, healthcare, and other perquisites that are nearly on par with the best companies in the land, and room for growth in the friendly environment envisaged for the diverse employees.
Conclusion:-
Joining Lenovo as a Service Desk Engineer gives the danger to play a crucial role in presenting excellent IT support within a leading worldwide generation business enterprise. You’ll have the opportunity to decorate your technical competencies, address various challenges, and contribute to preserving high tiers of consumer pleasure. The company’s dynamic painting environment and commitment to innovation make it a great area for expert growth and career development.
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