Myntra Work From Home:
Myntra is hiring part-time Customer Care Representatives for work-from-home positions. Ideal candidates should have strong communication skills, a client-centric mindset, and proficiency in managing purchaser queries through phone, e-mail, or chat. Responsibilities encompass addressing purchaser issues, presenting product records, and resolving problems efficiently. A dependable internet connection and a quiet workspace are crucial. Previous enjoyment in customer service is a plus. This function gives flexibility and the opportunity to paint with a major e-trade emblem.
Position: Customer Care Representative
Company: Myntra
Salary: ₹43,193–₹66,452 a month
Location: Work From Home
Qualification: Bachelor’s Degree
Job Type: Part-time
About Company:
Myntra is a first-rate Indian e-trade commercial enterprise company specializing in fashion and way-of-life merchandise. Established in 2007, it offers a substantial type of garb, add-ons, and domestic décor items from top manufacturers. Known for its consumer-excellent online platform and brilliant customer service, Myntra provides an unbroken buying experience with capabilities like personalized guidelines and smooth returns. It operates each as a web keep and via its cellular app, catering to a numerous client base throughout India.
Job Description:
We are currently looking for a detail-time Customer Care Representative to join our far-flung team. This function is right for individuals with a strong history in customer service who are trying to work from the consolation of their homes. As a Customer Care Representative at Myntra, you could play a critical role in maintaining high degrees of consumer delight through presenting well-timed and professional help at some stage in numerous verbal exchange channels.
Key Responsibilities:
Customer Inquiries: Address client inquiries proper away and professionally via telephone, electronic mail, and chat.
Issue Resolution: Effectively remedy purchaser court cases and issues to make certain tremendous enjoyment.
Product Assistance: Provide certain data regarding products, order statuses, and returns.
Record Keeping: Maintain accurate records of customer interactions and transactions for destiny reference.
Team Collaboration: Work collaboratively with a special group of people to deliver continuing consumer enjoyment.
Policy Awareness: Stay informed approximately business enterprise regulations, merchandise, and services to provide accurate data.
Escalation: Identify and expand precedence troubles to the relevant team participants for a swift decision.
Requirements:
Experience: At least four years of experience in customer support or a related problem.
Communication Skills: Excellent written and verbal communique skills are important.
Remote Work Capability: Ability to work independently and live stimulated in a remote painting environment.
Adaptability: Strong analytical and flexibility competencies to cope with numerous consumer conditions efficaciously.
Technical Proficiency: Proficiency in using customer support software applications and tools.
Education: A high college degree or equal is wanted; a Bachelor’s degree is desired.
Working Environment:
At Myntra, we offer transparency and open communication, which foster powerful communication in any respect tiers of the organization. Our far-off group members are encouraged to collaborate and assist each other to attain our collective dreams. We prioritize an effective painting culture wherein each worker can thrive and make contributions to the fulfillment of the enterprise.
Benefits at Myntra:
Competitive Salaries: Myntra gives appealing repayment programs to its employees, making sure of competitive pay and typical overall performance-based completely bonuses.
Comprehensive Health Benefits: Employees experience vast health insurance coverage, together with scientific, dental, and vision care, on the side of well-being packages and intellectual health guides.
Work-Life Balance: Myntra promotes a healthful artwork-life stability with bendy working hours, artwork-from-domestic alternatives, and generous go-away guidelines.
Career Growth Opportunities: The agency offers numerous possibilities for professional improvement through training packages, workshops, and internal promotions, fostering professional development and potential enhancement.
Retirement Plan: Options for long-term financial security through retirement plans.
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