
- November 13, 2024
- By Umme Taiyaba
- 338
- Jobs, Blog
Paytm Hiring Area Service Manager Work From Home Job| New Vacancy
Paytm Hiring Area Service Manager (Work From Home) feature. The feature entails overseeing carrier operations, coping with client relationships, and ensuring the smooth delivery of offerings in the assigned place. Candidates need to have robust communique talents, problem-solving competencies, and enjoyment in customer service or manipulation. This is an excellent possibility for humans looking to paint remotely while contributing to Paytm’s boom. Apply now!
- Job Role: Area Service Manager
- Salary: Not Disclosed
- Location: Mangaluru, Karnataka
- Company: Paytm
- Qualifications: Bachelor’s diploma
- Experience: 3-5 years
ABOUT PAYTM
Paytm, founded in 2010 through Vijay Shekhar Sharma, is one of India’s main virtual fee structures and economic offerings organizations. Initially beginning as a cell recharge platform, Paytm has because of the reality progressed its services to include digital wallets, mobile banking, e-exchange, invoice bills, and insurance. It has ended up being a key participant in India’s transition to a cashless financial system, presenting an unbroken manner for clients to make payments, switch coins, and preserve online.
Paytm’s parent organization, One97 Communications, additionally operates Paytm Mall, a famous online marketplace. The business enterprise has made big strides in digital banking with the release of Paytm Payments Bank and objectives to force financial inclusion by way of the use of imparting to-be-had and cheaper services to thousands and thousands of clients. With over 350 million registered customers, Paytm keeps innovating and beautifying its offerings, becoming a relied-on name in digital payments and monetary answers.
Job Description:
The Area Service Manager (Who works From Home) is responsible for overseeing and handling carrier operations in a designated region. This consists of coordinating and assisting field technicians, making sure of timely service shipping, resolving consumer problems, and preserving excessive service requirements. The position requires robust leadership, hassle-solving, and verbal exchange abilties to correctly control far-off groups, prioritize tasks, and meet consumer expectations. The manager will collaborate with internal groups, the song overall performance metrics, and put into effect upgrades to optimize provider processes even as making ensure purchaser delight and operational performance. Experience in provider control is desired.
Qualifications and Skills for Area Service Manager (Work From Home):
Qualifications:
- Education: A bachelor’s diploma in enterprise management, operations, engineering, or an associated area is favored. Equivalent work revealed may be taken into consideration in lieu of formal training.
Experience:
- Minimum of three to five years of experience in a provider management or subject operations function, ideally in faraway or virtual surroundings.
- Experience in coping with far-flung groups or working in a client-facing position, consisting of area offerings, technical assistance, or operations management.
- Proven capacity to oversee multi-place service groups and manage customer service features throughout numerous areas.
Skills:
- Leadership: Strong leadership talents with the capability to manipulate, inspire, and guide remote teams to achieve operational goals and deliver tremendous careers.
- Customer Service Excellence: Ability to manage complex patron issues with a solution-targeted mindset, ensuring customer pleasure and lengthy-time period loyalty. Proven song report in handling escalations and addressing customer worries efficiently.
- Communication: Excellent verbal and written communique skills to coordinate with group participants, customers, and other departments, regularly throughout distinctive time zones. Ability to carry technical records truly and concisely.
- Problem-Solving: Strong analytical and problem-solving abilties, with the capacity to discover problems, put into effect corrective movements, and constantly enhance career techniques.
- Time Management: Self-encouraged with notable time management abilities to efficiently prioritize obligations, manage multiple provider requests simultaneously, and meet cut-off dates.
- Technical Proficiency: Proficiency in the usage of remote collaboration equipment (e.g., Zoom, Microsoft Teams), service control software, and CRM systems. Familiarity with facts analytics tools for tracking service overall performance and traits.
- Adaptability: Comfortable with alternate and brief to adapt to new techniques, systems, and generation in far-off work surroundings.
- Team Collaboration: Strong teamwork abilities and the capability to work go-functionally with income, operations, and technical groups to make certain cohesive service shipping.
Click Here to Apply Now
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