- Job Title: Product Operations Executive
- Salary: Not Disclosed
- Location: Delhi
- Company: Paytm
- Qualifications: Bachelor’s degree
- Experience: 0 – 2 years
- Job Type: Full-Time
ABOUT PAYTM
Paytm (quick for “Pay Through Mobile”) is India’s main virtual bills and financial services platform, founded in 2010 via Vijay Shekhar Sharma. Operated with the aid of One97 Communications, Paytm gives an extensive variety of services, consisting of mobile payments, UPI, digital wallets, invoice bills, e-trade, and monetary products like loans, insurance, and investments.
With over 350 million users and 20 million traders, Paytm is a key participant in India’s digital revolution, empowering customers with seamless cashless transactions. The company has multiplied into Paytm Money, Paytm Mall, and Paytm Payments Bank, presenting progressive financial answers.
Paytm’s task is to drive financial inclusion and make India a cashless economy by presenting secure, rapid, and consumer-pleasant price solutions. Headquartered in Noida, Paytm continues to be a trailblazer in India’s fintech atmosphere, riding boom via era and innovation.
Job Overview:
We are looking for a dynamic and element-oriented Product Operations Executive to join our developing group. This function is pivotal in ensuring seamless product development and operational efficiency. The Product Operations Executive will collaborate with go-practical groups along with Product Management, Engineering, Marketing, and Customer Support to optimize approaches, streamline workflows, and ensure the hit delivery of services and products.
Key Responsibilities For Product Operations Executive:
Operational Support:
- Assist the Product team in dealing with daily operations, which include product lifecycle management, function rollouts, and device updates.
- Ensure that product-related methods are optimized for performance and scalability.
Data Analysis & Reporting:
- Collect and examine product overall performance facts to become aware of tendencies, gaps, and possibilities for improvement.
- Prepare reviews and dashboards to song product metrics, personal feedback, and operational KPIs.
Process Improvement:
- Identify regions for method optimization inside the product improvement and launch cycle.
- Implement high-quality practices and equipment to improve product operations, reduce manual work, and boost crew productivity.
Stakeholder Coordination:
- Act as a bridge among Product, Engineering, and Customer Support teams to ensure seamless communique and problem decisions
- Work carefully with vendors and 0.33-celebration partners to manipulate integrations and carrier-stage agreements.
Product Documentation:
- Maintain and update product-associated documentation together with sonalon courses, FAQs, and release notes.
- Ensure that all stakeholders have access to up-to-date product facts.
Customer Feedback & Support:
- Gather and prioritize patron feedback, feature requests, and worm reviews.
- Work with the Product group to deal with purchaser issues and improve personal enjoyment.
Qualifications:
- Bachelor’s degree in Business Administration, Operations, or a related field.
- 1 three years of experience in product operations, mission control, or a comparable role.
- Strong analytical capabilities and proficiency in statistics evaluation equipment (e.g., Excel, Google Analytics, SQL).
- Excellent verbal exchange and stakeholder control abilties.
- Familiarity with product management gear consisting of JIRA, Confluence, or Trello.
Skills Required:
- Problem-solving and vital wondering
- Process optimization
- Attention to element
- Multitasking and time management
Join us and be part of a team that shapes revolutionary product solutions, using commercial enterprise boom and consumer pleasure.
Click Here to Apply Now
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