- Job Role: Salesforce Technical Analyst
- Salary: Not Disclosed
- Location: Hyderabad
- Company: PwC
- Qualifications: B.B.A/ B.M.S in Management,
- Experience: 1 – 5 years
ABOUT PWC
PwC (PricewaterhouseCoopers) is a worldwide chief in expert offerings, imparting audit, tax, and consulting offerings to businesses, governments, and groups worldwide. With a presence in over a hundred and fifty international locations, PwC allows customers to clear up complicated problems and build acceptance as true with their business operations. The organization is known for its deep enterprise understanding and expertise in areas that include offerings, technology, healthcare, and sustainability.
PwC leverages its vast range of abilities to help clients with strategy, governance, hazard control, digital transformation, and performance improvement. It is dedicated to delivering exceexcellenceenovation, and transparency in the whole lot it does. PwC is likewise committed to growing superb alternate, specializing in environmental sustainability, diversity and inclusion, and community engagement. Through its global community, PwC enables clients to navigate an increasingly more complicated world, empowering them to obtain lengthy-term achievement.
Job Description :
A Salesforce Technical Analyst is responsible for configuring, customizing, and handling Salesforce applications to fulfill company needs. They examine requirements, design answers, and put into effect features within the Salesforce platform. The position includes troubleshooting technical issues, acting on records integration, and making sure of the device’s universal performance. They collaborate with stakeholders to apprehend corporation strategies and translate them into technical solutions, evtoto as ensure compliance with first-rate practices and protection standards. A robust understanding of Salesforce structure, improvement equipment, and enterprise workflows is important for this characteristic to pressure efficient CRM solutions.
Qualifications and Skills of a Salesforce Technical Analyst:
Educational Background
Salesforce Certified Administrator
- Salesforce Certified Platform Developer I & II
- Salesforce Certified Technical Architect
Technical Skills
- Salesforce Platform Expertise: A robust expertise of the Salesforce surroundings, inclusive of Salesforce Lightning, Classic, and numerous clouds like Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud. Experience with Salesforce development gear including Apex, Visualforce, Lightning Web Components (LWC), and Lightning Components is crucial.
- Data Management & Integration: Knowledge of data integration gear like MuleSoft, Informatica, Jitterbit, and one-of-a-kind ETL (Extract, Transform, Load) equipment to combine Salesforce with out of doors structures.Experience with records control techniques, which include DataLoader and Data Import Wizard.
- SOQL & Apex Programming: Proficiency in writing SOQL (Salesforce Object Query Language) queries and Apex code for personalization, automation, and troubleshooting. UnUnderstandinginstructions, and batch processing are important.
- Automation Tools: Experience in constructing automation with the usage of gear like Process Builder, Flow Builder, and Workflow Rules for green commercial enterprise technique management.
- Salesforce APIs & Web Services: Familiarity with RESTful and SOAP APIs to combine outdoor structures with Salesforce. Understanding the Salesforce AppExchange and 1/3-birthday party app integration is vital.
Analytical & Problem-Solving Skills
- Business Analysis: Strong capability to collaborate with business customers to gather and translate purposeful requirements into technical solutions. Experience in documenting use instances, consumer tales, and beneficial specs is critical.
- Troubleshooting & Debugging: Proficiency in identifying and resolving technical problems inside Salesforce programs. Ability to debug Apex code and troubleshoot integration and performance issues.
Communication & Collaboration Skills
- Stakeholder Interaction: Ability to paintings intently with industrial company stakeholders, task managers, and different technical companies to make sure that necessities are understood and implemented correctly.
- Documentation & Training: Strong capabilities in developing technical documentation, training substances, and patron publications. Ability to explain complex technical solutions in easy terms.
Project Management & Agile Methodology:
- Experience working in Agile environments, with expertise in Scrum and Kanban methodologies. Ability to govern timelines, prioritize duties, and deliver solutions in a well-timed manner.
Attention to Detail & Security:
- A keen eye for detail and understanding of records protection, user permissions, and privacy policies inside Salesforce environments.
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