Job Overview Walkin Drive in Noida
Tech Mahindra, one of the companies of IT and BPO of India, is carrying out an interview without prior appointment in Noida 2025 for the role of customer service executive (voice/mixing process). This is a great opportunity for first-year students, as well as experienced candidates who are passionate about customer service and who seek to build a gratifying career in the BPM/BPO industry.
The role consists of handling incoming and outgoing calls from customers, resolving consultations, and guaranteeing customer satisfaction while working in a professional office environment. Candidates with strong communication skills are recommended, a first-client mentality, and the willingness to work on rotational changes is recommended for the application.
Highlights (Summary)
- Company: Tech Mahindra
- Role: Customer Support Executive (Voice/Blended Process)
- Location: Noida (Work from office)
- Salary: ₹1.75–2.5 LPA (up to ₹17,000/month in hand)
- Qualification: 12th pass / Graduates (Freshers)
Key responsibilities
- Manage incoming and outgoing calls.
- Solve the advice, problems, and complaints of sympathetic and precise customers.
- Provide accurate information related to the product and service.
- Maintain a detailed record of customer conversations in the system.
- Cooperate with team members to achieve the objectives of the exhibition.
- Guarantee of compliance with the company’s policies and customer service standards.
- Provide high-quality service to improve customer satisfaction.
Eligibility criteria
- Minimum qualification: 12th pass with previous experience with the client.
- First-year students must have graduated from a recognized institution.
- Excellent verbal communication in English.
- Ability to handle high-volume calls in a fast rhythm environment.
- Flexible to work in rotational shifts, including weekends and vacations.
- Immediate carpineers are preferred.
Skills Required
Technical skills
- Basic knowledge of the computer and the ability to work with CRM tools.
- Familiarity with customer service processes.
- Ability to perform multiple tasks between calls, emails, and data entry.
Soft skills
- Excellent verbal communication skills in English and Hindi.
- Strong problem-solving and active listening.
- Patience and empathy when it comes to customer concerns.
- Adaptability to rotational changes and a rapid-paced work culture.
- Positive and client-centered attitude.
Salary and benefits
- Salary: ₹ 1.75 – 2.5 LPA (up to ₹ 17,000/month in hand, depending on the performance and experience of the interview).
- 5 business days with 2 rotational discounts.
- Growth opportunities within Tech Mahindra.
- I work from the office in Noida with structured training.
- Additional incentives based on performance.
Selection process
- Interview without prior appointment at the Tech Mahindra office.
- Human resources and communication detection.
- Round operations (evaluation of the voice/combination process).
- Final selection and deployment offer for immediate carpinists.
Application process
Interested candidates can directly enter the place between September 6 and September 15, 2025 (10:00 a.m. to 3:30 p.m.).
Walk-in Venue
Tech Mahindra, A6, Sector 64, near Sahara Chowk, Noida, Uttar Pradesh – 201301.
Milestone: Near the Metro station of the Naida 62 (blue line) sector.
Take the following documents:
- Updated curriculum (printed copy).
- Government identification test (Aadhar, PAN, identified voters, passport, etc.).
- Educational documents (original and photocopies).
- 2 photographs of the size of a passport.
Frequent questions
Q1. What is the work role in the Tech Mahindra Walk-in Drive in Noida 2025?
The role is the customer service executive (voice/mixing process), handling customer consultations and providing solutions.
Q2. Who can request this impulse without prior appointment?
The candidates of the 12th pass with experience in customer service, and the first-year students with graduation are eligible.
Q3. What is the salary package offered?
The salary varies from ₹ 1.75 – 2.5 LPA (up to ₹ 17,000/month in hand) more incentives.
Q4. What documents should I take for the interview?
Take an updated curriculum, identification test, educational documents, and photos the size of a passport.
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