Leap Finance Hiring User Research Job in Bengaluru | Best Opportunity
User Research Conduct qualitative and quantitative research to recognize consumer behaviors, wishes, and motivations. Analyze information to tell product development and layout. Collaborate with move-practical teams to translate findings into actionable insights. Present research findings and recommendations to stakeholders to enhance personal experiences.
- Job Role: User Research
- Salary: Not Disclosed
- Location: Bengaluru, Karnataka
- Job Type: Full-time
- Company: Leap Finance
About Company:
Leap Finance is a fintech organization targeted at supplying monetary services and products to college students pursuing better schooling abroad. Founded in 2019 and centered in Bangalore, India, Leap Finance offers education loans with competitive hobby fees, streamlined application techniques, and bendy repayment alternatives. The company’s digital-first technique leverages era to simplify financing for college students, addressing demanding situations like restricted credit score records and foreign exchange risks. By participating with leading monetary establishments and using information-driven insights, Leap Finance aims to make global training accessible and low-cost for aspiring college students.
Role Overview:
Leap Finance in Bengaluru is looking for a User Researcher to enroll in their dynamic crew. This complete-time position involves participating with numerous groups to discover consumer insights that power commercial enterprise solutions. Ideal candidates are pursuing a degree in Psychology, Sociology, or an associated field, and possess robust communication capabilities to translate records into actionable insights. Leap Finance, on the intersection of tech and fintech, values mutual respect, a bias for motion, non-stop getting to know, and an increased attitude. Join us to assist in electricity the dreams of gifted students from rising economies.
Roles and Duties Of User Research Job in Bengaluru:
Conducting User Interviews and Surveys:
Gathering qualitative and quantitative statistics via direct interaction with users. This enables knowledge of their needs, behaviors, and motivations.
Usability Testing:
Designing and executing tests to assess how easily users can navigate and make use of a product. This involves creating test scenarios, gazing at users, and accumulating comments to pick out usability troubles.
Analyzing Data and Presenting Insights:
Interpreting facts from numerous research techniques, synthesizing findings, and presenting actionable insights to stakeholders. This facilitates making informed selections about product layout and enhancements.
Creating Personas and User Journeys:
Developing precise profiles and situations that represent key user segments. These tools assist in visualizing consumer experiences and guiding design methods to meet consumer needs successfully.
Collaborating with Cross-Functional Teams:
Working closely with designers, developers, and product managers to make sure user-centered layout principles are integrated into the product improvement cycle. This collaboration ensures that the cease product aligns with personal expectancies and enterprise goals.
Skills Required For User Research:
Empathy:
Understanding and sharing the feelings of customers is crucial. Empathy lets researchers connect with customers to a deeper degree, making sure insights are human-centered and coping with real wishes and ache factors.
Interviewing and Communication:
Strong interviewing talents are critical for collecting distinctive, sincere remarks. Effective communication allows researchers to ask the right questions, actively pay attention, and interpret customers’ responses as they should.
Analytical Skills:
Researchers should examine qualitative and quantitative information to identify styles and insights. This involves important wondering, fact interpretation, and the capacity to synthesize records from numerous assets to attract significant conclusions.
Observation:
Observational abilities are key in information consumer behavior in actual-world settings. This consists of noticing non-verbal cues and contextual information that might not be explicitly referred to via customers but are vital for holistic expertise.
Problem-Solving:
Identifying consumer problems and figuring out actionable answers is a fundamental part of personal research. Researchers must be adept at translating findings into practical recommendations that could drive product upgrades and innovation.
Life @ Leap Finance:
Mutual Respect: We value relentless resourcefulness, specializing in possibilities instead of problems.
Bias for Action: We inspire taking calculated dangers backed by way of information, embracing a fail-fast method to discover the fine answers speedy.
Continuous Learning: We accept as true with by no means stopping getting to know and notice remarks as a gift and an opportunity for development.
Growth Mindset: We operate with an increased mindset, prioritizing learning and resilience over fear or judgment.
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