Infosys Walk in Interview in Bengaluru for the Customer Relations function in Bengaluru on 23rd December 2024. The position calls for 2-4 years of experience and entails managing patron complaints, resolving issues, and providing a fantastic career. Candidates are asked to bring up-to-date resumes, valid ID proofs, and academic documents. Don’t leave out this opportunity—practice now!
- Role: Customer Relations Skills
- Location: Bengaluru
- Company: Infosys BPM
- Salary: Not Disclosed
- Qualifications: Any Graduate
- Experience: 2 – 4 years
- Job Type: Full Time
Infosys Walk in Interview in Bengaluru Details:
Date & Time: 23rd December 2024, 9:30 AM to 12:00 PM
Venue: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, fifteenth Cross one hundred Feet Road, Sarakki, 1st Phase, JP Nagar, Bengaluru 560078.
Landmark: Near Sindhoor Convention Centre
Note: No candidate parking facility is to be had.
Documents & Essentials to Carry:
- Resume: Updated and with Candidate ID mentioned on top.
- Photo ID Proof: Any (PAN Card, Driving License, Voter ID, Passport).
About Infosys BPM:
Infosys BPM, the business method control subsidiary of Infosys, gives transformative services across industries to pressure operational performance and superior customer studies. Specializing in procedure reengineering, automation, and revolutionary solutions, it provides value optimization and commercial enterprise cost globally. Known for its excellence, Infosys BPM combines era with knowledge to address commercial enterprise demanding situations and empower sustainable increase.
Infosys Walk in Interview in Bengaluru Job Description:
The Customer Relations task at Infosys BPM includes dealing with stop-to-cease criticism manner, resolving patron issues, and ensuring timely answers. It requires sturdy conversation abilities, trouble-solving, and the capacity to handle lawsuits effectively. The role consists of assisting inner groups, figuring out development areas, and imparting updates to clients and stakeholders, making sure a superb customer revels in.
Job Responsibilities:
- Manage the cease-to-stop client complaint procedure.
- Support inner smartphone lines to assist colleagues/customers with lawsuits.
- Develop consumer-focused answers balancing purchaser and financial institution needs.
- Ensure well-time and professional resolution of all complaints.
- Identify and advocate regions of improvement primarily based on criticism insights.
- Follow up on complaint resolutions to make sure of the entirety of moves.
- Provide well-timed updates to customers/internal stakeholders through cell phones electronic mail, or letters.
- Maintain clean complaint notes for clean follow-up processes.
- Perform any extra obligations that fall within the role.
Qualifications:
- Graduate or Postgraduate (Any subject).
- 2 to four years of applicable experience.
- Strong communique and client relation skills.
- Ability to manipulate and solve lawsuits correctly.
- Proficiency in coping with purchaser-focused answers.
Key Skills:
- Customer Relations Management.
- Complaint Resolution and Handling.
- Strong Communication Skills (verbal and written).
- Problem-solving and Analytical Thinking.
- Time Management and Multi-tasking.
- Stakeholder Management and Coordination.
- Attention to Detail and Accuracy in Documentation.
Infosys Walk in Interview in Bengaluru Benefits:
- Attractive Salary Packages
- Health Insurance and Wellness Programs
- Opportunities for Career Advancement
- Comprehensive Training and Skill Development
- Work-Life Balance and Flexible Shifts
- Employee Assistance Programs
- Global Exposure and Collaborative Work Environment
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